Business Details
About
Pet StorePet supply store
Visit your Kyle Pet Store located at 5100 Kyle Center Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,207 reviews
5 stars
711
4 stars
266
3 stars
102
2 stars
36
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, although some reported poor experiences with management and specific employees.
Product Availability
Many customers noted that the store often runs out of stock on popular items, leading to frustration.
Grooming Services
While some customers were satisfied with grooming services, others reported issues with pricing transparency and service quality.
Store Cleanliness
The store was generally described as clean, but there were complaints about disorganization and specific areas needing attention.
Pricing Issues
Customers expressed concerns about inconsistent pricing and unexpected charges for services.
- RGRegina GNov 11, 20255.0Brought my dog in for nail trim (walk-in) - they got me right in even though many people were there at the same time- service was very quick and did a great job! Will be back
- RMRosa Maria Iga MassoNov 8, 20255.0Es el unico lugar que tiene la comida que KoKo debe comer!
- RMRyan MooreNov 8, 20251.0I went in to purchase an additional aquarium, to add my collection and 12 neon tetras on this visit. I have been an aquarium hobbyist for 12+ years and have kept many different types of freshwater fish. I normally do not go to the big stores for fish but decided to try here anyway out of convience. I was shocked at how they handled the animals. The girl that got the fish from the tank did not use a net. She took a clear container and pushed all the decor away and was trying to scoop the fish out with the container. After several minutes she finally scooped out 12 having stressed out the entire tank and leaving the most stressed in the bag for me to take home. I could tell by the behavior and coloration of the fish that they were critically stressed. I decided against purchasing another tank after this and chose not say anything and thought that I could care for them. I should have walked out the minute I saw her handling them. 5 of the fish were dead before I got home. Another 3 died that night and the rest the day after. My wife brought them back to the store on Saturday Nov 1. The associate stated that they looked up my receipt with my phone number and had processed the return. It has been over a week now and I have still not seen my return. To say I am not satisfied is an understatement. I am concerned about any animals that are in the care of Petco and what the standards set by the company look like. The lack of concern for proper handling of something as simple as freshwater fish at this location is disappointing and unfortunate. It has made an impression on me that will be difficult to rectify and will raise concerns for others in the hobby and those new to it looking to purchase fish. I hope that someone is able to fix this situation and find a reasonable solution,or at the very least find people that will handle the animals appropriately. To anyone new to the hobby, DO NOT PURCHASE FISH that are mishandled. Walk away and go to a local store dedicated and concerned with proper care. Aquadome is a great location in S Austin and is worth the drive.
- MMMelNov 6, 20251.0Grooming was literally the worst service I have ever received. I was kept waiting for over 20 minutes while they were chatting in the back and the groomer was extremely rude. Will be taking my dog elsewhere from now on.
- JWJosh WOct 23, 20252.0The rest of the store seems fine in terms of dogs and cats and reptiles, but the poor fish looked awful. All the tank lights are off, They were out of tons of stuff, and the general organization of the store is incredibly complicated. The fish stuff is split weirdly throughout the aisles. The clownfish tanks especially looked sad and unkempt.
Frequently Asked Questions About Petco
Does the Petco Kyle location have a vet hospital?
Yes, Petco Kyle has a full-service vet hospital.
Does Petco Kyle offer vaccinations?
Yes, Petco Kyle provides vaccinations.
Does Petco Kyle offer curbside pickup?
Yes, curbside pickup is available at Petco Kyle. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Kyle Petco?
Hamster and guinea pig prices vary by location. Call your Kyle Petco at 5122687428 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Kyle sell dogs?
No, Kyle Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services are offered at Petco Kyle?
Petco Kyle offers premium pet foods, expert training, vaccination services, grooming, and a full-service vet hospital.
Does Petco Kyle have a veterinarian on-site?
Yes, Petco Kyle has a full-service vet hospital available for your pet's medical needs.
Are vaccinations available at Petco Kyle?
Yes, vaccinations are provided at the Petco Kyle location to keep your pets healthy.
Is curbside pickup available at Petco Kyle?
Yes, Petco Kyle offers curbside pickup for eligible products, making shopping convenient and safe.
What are the store hours for Petco Kyle?
Petco Kyle is open daily from 9:00 AM to 9:00 PM.
Does Petco Kyle sell dogs and cats?
No, Petco Kyle does not sell dogs or cats, but through the Petco Love program, you can adopt pets from local animal welfare organizations.
How can I book a vet appointment at Petco Kyle?
You can book a vet appointment online via the Petco vet booking link provided on their website.
What nearby pet care services can I visit along with Petco Kyle?
Nearby pet care options include Petco Grooming for vitamins and supplements, Vetco Vaccination Clinic for pet training and services, and Vetco Total Care Animal Hospital for veterinary needs. These make it easy to coordinate your pet's grooming, health, and vaccination needs in one area.
Where can I find a nearby coffee shop to visit before or after shopping at Petco Kyle?
You can visit nearby Starbucks locations for coffee and snacks before or after shopping at Petco Kyle.
What other retail stores are located near Petco Kyle for additional shopping?
Nearby retail stores include Kohl's, Ross Dress for Less, Target Store Kyle, and Dollar Tree, providing a variety of shopping options close to Petco Kyle.