Petco

4.2
1227 reviews

About

Pet StorePet supply storePetco
Visit your Kyle Pet Store located at 5100 Kyle Center Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5100 Kyle Center Dr, Kyle, TX
78640-6137, United States

Hours

Reviews

4.2
1,217 reviews
5 stars
718
4 stars
267
3 stars
102
2 stars
37
1 star
93

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Mixed reviews on grooming services; some customers praised the quality while others reported poor experiences and inconsistent pricing.

Customer Service

Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude interactions and poor management.

Product Availability

Customers noted issues with stock levels and product availability, particularly for specific pet supplies.

Store Cleanliness

The store was generally described as clean, but some reviews mentioned disorganization and clutter affecting the shopping experience.

Fish Care Concerns

Several customers expressed concerns about the handling and care of fish, leading to dissatisfaction with purchases.
  • SC
    Steve Chappo
    Jan 5, 2026
    5.0
    They have a full selection of pet food and toys to keep them busy.
  • JJ
    Jaclyn Jones
    Dec 28, 2025
    5.0
    I’ve been taking my German Shepherd for years and they always do such an amazing job!!!!!! The grooming service is perfect !
  • NA
    natalie almanza
    Dec 25, 2025
    2.0
    The people at Petco are nice but it's annoying that I have to use my points via the app! I'm losing out on points because I don't upload them and had a line in back of me and couldn't bring the points up quickly. The lady at the register said I could only use them via the app but I don't want to download the app due space limits. Not sure the points are worth it.
  • KT
    Kaitlyn Tipton
    Dec 19, 2025
    1.0
    I purchased cat treat for my cat here infested with maggots, and expired in April last year
  • CA
    Carolina Arellano
    Dec 2, 2025
    1.0
    Have always gone to multiple Petco locations and have brought my puppy for grooming until today they told me they no longer take puppies who have been vaccinated in Mexico. Very disappointing considering it’s the same vaccines and I even offered to translate it to them. Now I’ll have to find another groomer :(

Frequently Asked Questions About Petco

Does the Petco Kyle location have a vet hospital?

Yes, Petco Kyle has a full-service vet hospital.

Does Petco Kyle offer vaccinations?

Yes, Petco Kyle provides vaccinations.