Petco

4.4
698 reviews

About

Pet StorePet supply store
Visit your Kingwood Pet Store located at 810 Kingwood Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
810 Kingwood Dr, Kingwood, TX
77339, United States

Hours

Reviews

4.4
686 reviews
5 stars
479
4 stars
121
3 stars
31
2 stars
18
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported long wait times and unprofessional behavior from certain employees.

Grooming Experience

Grooming services received varied reviews, with some customers expressing satisfaction with the results and staff professionalism, while others reported issues such as incomplete services and injuries to their pets.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some reviews mentioned areas needing maintenance.

Product Availability

Customers appreciate the wide selection of pet products available, often finding what they need in stock.

Veterinary Services

Reviews indicate dissatisfaction with veterinary services, including pricing issues and perceived malpractice during pet vaccinations.
  • SC
    samantha campbell
    2 days ago
    5.0
    Every 1 is very nice. My fur baby loves the ladies at the groomers.
  • LC
    Linda C
    Oct 21, 2025
    1.0
    Customer service is not good you wait in line at the register for a very long time then when a cashier finally arrives she's taking phone cause while you're standing there waiting to pay then the cashier walks away to go help another customer in the store the customer service is very very bad
  • JF
    Jasmine Feliciano
    Oct 9, 2025
    1.0
    Unfortunately the bad tends to outweigh the good. We had a great experience with the staff while we picked up a leopard gecko. The girl that helped us was AMAZING and so informative. However, while we waited to check out, myself and my kids walked over to the windows of the grooming area. While we were standing there admiring the pups, the whole staff stopped working and glared at us with extreme anger. Didn’t say anything to us, just stared. It was obvious they were trash talking about us, as their body language was crystal clear. Eyes rolling, arms crossed etc The 3 dogs were sitting calmly, so we didn’t think we were a distraction. It was an extremely unprofessional way to ask your customers to leave. If looking at the dogs is a problem, I would suggest a sign in the window. Mind you, the entire grooming area is like a fishbowl covered with windows. OR at the very least, pop your head out and politely ask your customers to move. It was the most unprofessional I have ever seen employees behave, anywhere.
  • JS
    Jacquie Spell
    Sep 1, 2025
    5.0
    Helpful, Friendly service! Glad to see all of the wide variety of great Pet Food options, grooming supplies & treats!
  • MM
    Mari Miller
    Aug 20, 2025
    5.0
    Always have what I need👍

Frequently Asked Questions About Petco

Does the Petco Kingwood location have a vet hospital?

Yes, Petco Kingwood has a full-service vet hospital.

Does Petco Kingwood offer vaccinations?

Yes, Petco Kingwood provides vaccinations.