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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
When you’re in need of nearby veterinary care for your cat or dog, choose Banfield Pet Hospital in Kingwood, TX. Our general practice veterinary clinic on Kingwood Drive offers a variety of petcare services. Whether your doggo experienced scrapes and scratches after taking a tumble in the nearby Creekwood Nature area or your kitten is in need of routine vaccinations, our veterinary team can help.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
208 reviews
5 stars
148
4 stars
13
3 stars
10
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Several customers expressed dissatisfaction with the quality of care, citing misdiagnoses and lack of thorough examinations, leading to serious health issues for their pets.
Staff Attitude
While many reviews praised the staff for being friendly and caring, there were also numerous complaints about rude and unprofessional behavior from front desk staff and some veterinary technicians.
Communication Issues
Customers frequently reported poor communication, including long wait times for responses, lack of follow-up, and inadequate explanations regarding their pets' conditions and treatments.
Emergency Response
There were mixed reviews regarding the handling of emergency situations, with some customers feeling their urgent concerns were not taken seriously, while others appreciated prompt assistance.
Pricing Concerns
Many customers noted that the services were expensive, with some feeling that they were overcharged or that the pricing structure was not transparent.
- DCDr. Tracy CoppOct 28, 20251.0I wish I could have the option of zero stars. We took our dog Trayler to Banfield in Kingwood due to yelping pain and unusual behaviors like U shaped posturing when you touched his right side. They said it was back/neck problems and put him on a weeks worth of pain meds. We took him back after the week and although the pain was somewhat improved, we asked if he could have imaging to see just how severe the problem was and if he needed surgery. We were told no, that was not necessary. After Trayler was off the pain meds he started getting significantly worse. I called Banfield to ask if he should have imaging and the vet wouldn't come to the phone, she said I had to make an appointment, which I did but Banfield cancelled the appt because the day of the appointment the doctor was not available. Trayer continued to decline, we took him to Blue Pearl ER. The staff was wonderful. THEY listened and did imaging. Trayler had a brain tumor. He died a week ago today. I don't know if the tumor was operable or not at the time Banfield saw him but if they had given us the courtesy of listening to our concerns there is a chance Trayler could have been correctly diagnosed and be with us today. I would suggest you not take your dog to Banfield if they need anything more than vaccines!
- AMA MOct 14, 20255.0This vet and their wonderful staff helped us save a kitten we found in the road! We can’t thank them enough. On 5/13/25, we rushed a small kitten in after finding him on the road in front of KHS with an injured foot. They helped us stabilize the kitten without an appt and got him set up with feeding instructions and medicine. We’re so grateful. The kitten is doing great. We kept him and he’s living his best life. Thank you!!!
- IVingrid virellesSep 20, 20251.0I’m extremely disappointed with the care my dog received here. We brought her in several times because she was clearly sick, but every visit we were told nothing was wrong. They kept prescribing pills instead of looking deeper into her symptoms. Out of desperation we went to a different hospital, and they immediately found a serious problem that required emergency surgery. If we had kept trusting this hospital, my dog’s life could have been at risk and definitely could’ve died. Other animal hospitals told us to stop taking your pets to this hospital. Please be cautious and get a second opinion if your pet isn’t improving. Also, not to mention, we already lost one dog after years of bringing him here because these people never cared enough to look deeper into our other dog’s problem.
- VPVeronica PalafoxSep 15, 20255.0Wonderful caring staff and veterans who care about our fur babies
- TJTera JohnsonSep 10, 20255.0I absolutely love Banfield of Kingwood! All of the staff are so friendly and kind to my oversized pup and he’s a big one! They take good care of our family!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital located in Kingwood, TX?
Banfield Pet Hospital is located at 4521 Kingwood Rd, Ste 100, Kingwood, TX 77345.
What are the operating hours of Banfield Pet Hospital?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency or specialty providers if needed.
What preventive pet health care services are offered at Banfield Pet Hospital?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition and dental consultations with automatic annual renewal unless paid in full.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital Kingwood?
You can schedule appointments online via Banfield's website or the Banfield mobile app available for iOS and Android devices.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
You can visit nearby places such as Jeremiah's Italian Ice for a treat, or the Creekwood Nature area for a walk with your pet.
Are there nearby grocery and pharmacy services close to Banfield Pet Hospital?
Yes, H-E-B supermarket and H-E-B Pharmacy are nearby, convenient for pet or personal needs during your visit.
If I want to get some beauty or wellness services nearby, what options are close to Banfield Pet Hospital?
Nearby options include Nails Of America nail salon, Amazing Lash Studio, The Joint Chiropractic, and Hand and Stone Massage and Facial Spa.