Petco

4.3
652 reviews

About

Pet StorePet supply store
Visit your Kemah Pet Store located at 441 Fm 518 Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
441 FM 518 Rd, Kemah, TX
77565, United States

Hours

Reviews

4.3
638 reviews
5 stars
408
4 stars
120
3 stars
39
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while some reported rude interactions and poor service experiences.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including unprofessional behavior and inadequate care.

Product Availability

Customers frequently noted issues with stock levels, particularly for common pet supplies, leading to frustration.

Store Cleanliness

Some customers found the store to be clean and well-organized, while others reported cluttered aisles and unsanitary conditions.

Pricing Concerns

Multiple reviews mentioned that prices were perceived as high compared to competitors, affecting customer satisfaction.
  • AH
    amanda hiwiller
    2 days ago
    5.0
    Always kind service at this location!
  • JF
    Jessenda F
    6 days ago
    1.0
    My dog was put down last month, although the staff was extremely comforting I have not been able to retrieve my dogs remains and urn. I have called over and over and text with someone but cannot get a resolve. I am so appalled at the level of unprofessionalism. I just want to grieve in peace
  • LL
    lanogaxeh
    Nov 12, 2025
    5.0
    Found what I was looking for. Natures Miracle w/virus protection! ..kills parvo/distemper/canine influenza/AND covid!
  • TM
    Tim Morua
    Nov 9, 2025
    5.0
    Our local Petco that we come to for all of our pets' needs. They are always helpful with finding products, food, and treats. Keep up the great work guys!
  • AW
    Amanda Wieberg
    Nov 2, 2025
    2.0
    I place orders here every few weeks usually for litter. For the second time I decided to try curbside. For the second time ive had no one bring it out. I've been waiting for over 20 minutes. The hope was that I wouldnt have to try to cart out the heavy litter with the extra stuff but again it looks like I have to go in and retrieve my order. Extremely frustrating since almost every time I walk in there are little to no customers.

Frequently Asked Questions About Petco

Does the Petco Kemah location have a vet hospital?

No, Petco Kemah does not have a full-service vet hospital.

Does Petco Kemah offer vaccinations?

Yes, Petco Kemah provides vaccinations.