Business Details
About
VeterinarianAnimal Hospital
Visit your Katy Vetco Total Care Animal Hospital located at 2844 W Grand Pkwy N. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.2
401 reviews
5 stars
291
4 stars
34
3 stars
8
2 stars
13
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, caring, and knowledgeable, with specific mentions of individual technicians and veterinarians who provided excellent service.
Customer Service
There were mixed reviews regarding customer service, with some customers expressing dissatisfaction with the front desk staff and appointment scheduling, while others highlighted positive experiences.
Wait Times
Several reviews mentioned long wait times for appointments and lack of communication regarding delays, leading to frustration among customers.
Pricing Transparency
Customers expressed concerns about unclear pricing and unexpected fees, particularly regarding exam charges and bundled services.
Overall Care Quality
Overall, many customers felt that their pets received good care, with specific mentions of thorough examinations and compassionate treatment.
- JTJoseph TeixeiraNov 8, 20255.0Great Service every time I come in with Rory!!
- JRJessica RabonOct 28, 20252.0The only reason a 2 star is because the manager was phenomenal and really tried to work things out. The Dr. never came into the room with me and my pup to discuss any of the issues we had that day
- IGIsabella GuerraOct 1, 20251.0I did not have a great first experience here a few weeks ago. I arrived for my 10 AM appointment and no one was at the front desk, so I hit the call button to let them know someone had arrived. I waited 10 mins but no one came out. I pressed the call button again. This time someone opens a door and says, “Someone will be right with you”, in an extremely annoyed tone. If it was such an inconvenience to hear the bell a second time, maybe someone should have given a response the first time it rang. After that, I still ended up waiting until almost 10:40 to be seen by the tech. My cat had what I suspected to be a broken or dislocated toe. The tech took her into another room for examination. The doctor eventually came into the room to advise me that she was unable to properly examine the toe because my cat would become very agitated when they attempted to check it out. So there’s no way for her to tell what’s wrong. Of course a cat is going to get upset if you’re trying to touch a wounded body part. Yet they just give up. They don’t allow the exam to happen in the same room as the owner who can assist in keeping their own pet calm. They just say oh well I’m not able to see it. She offered to keep my cat and do x-rays for $700 or she could give me 3 days worth of medication for inflammation. I obviously took the medication and left. I went to a different clinic the following week and was able to get the exam, x-rays, and 2 weeks worth of 2 medications for $266 from a doctor who was genuinely kind and helpful. So I would not recommend this Vetco hospital to anyone. The doctor does not seem like she cares. The only decent thing about this visit was that for first time appointments you get a coupon to waive the exam fee.
- AMAnnette MurraySep 1, 20255.0Great service. Elizabeth is truly the BEST tech. Dr. Brister thoroughly explained everything pertaining to my pet dog. They all love caring for pets. I am grateful for all the wonderful service.
- DHDetrick HamptonAug 24, 20255.0Elizabeth is an amazing Tech at 2844 W Grand Pkwy N Katy, TX 77449
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Katy offer?
Vetco Total Care Animal Hospital in Katy provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.
Where is Vetco Total Care Animal Hospital located?
It is located at 2844 W Grand Pkwy N, Katy, TX 77449, USA.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday from 9:00 AM to 4:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.
Do I need an appointment to visit Vetco Total Care Animal Hospital?
Yes, Vetco Total Care Animal Hospital requires appointments for visits.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance and restroom, but does not have wheelchair accessible seating.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online via their reservation link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=2462.
What is the main phone number to contact Vetco Total Care Animal Hospital?
The main phone number is +1 281-769-8974.
Are there any pet stores nearby Vetco Total Care Animal Hospital?
Yes, nearby pet stores include Petco, Just Food For Dogs, and Vetco Vaccination Clinic which also offers pet grooming and training services.
What dining options are near Vetco Total Care Animal Hospital?
Nearby dining options include Malawi's Pizza - Grand Morton Town Center, Victor's Mexican Grille, Wingstop, T. Jin's China Diner, Subwaygrandmortanranch, and Sub Zero Nitrogen Ice Cream for desserts.
What other services and shops can customers find in the area around Vetco Total Care Animal Hospital?
The area includes a variety of services such as beauty salons like Anayah's Salon & Spa and Eyecandy Lash Beauty, a hotel called Royal Ivery Pei, a gift shop Karen's Hallmark Shop, and a postal center Postal Plus Copy Center.