Business Details
About
Pet StorePet supply store
Visit your Katy Pet Store located at 513 S. Mason Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
990 reviews
5 stars
596
4 stars
214
3 stars
87
2 stars
26
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, providing excellent customer service during visits.
Store Condition
The store is noted to be somewhat disorganized and messy, with some customers expressing concerns about the cleanliness and stock levels.
Product Availability
While many customers appreciate the variety of products available, there are complaints about certain items being out of stock or the quality of some products.
Grooming Services
Grooming services received mixed reviews, with some customers satisfied while others reported poor experiences and issues with staff professionalism.
Staff Attitude
Most reviews highlight the positive attitude of the staff, although there are isolated incidents of unprofessional behavior from certain employees.
- JWJessica WilsonNov 3, 20255.0Would shop more if I could have Nulo coupons sent to my address or in the store posted in Nulo products and apple paws products coupons a must.
- JKJamie KlotzOct 27, 20254.0Very helpful with my pet food.
- LMLisa MeierOct 14, 20255.0Very friendly staff. Helped me locate what I was looking for & updated my phone number & my general information. Have very reasonable prices...
- RHRoxana HernandezOct 13, 20255.0I went in on a hunt to buy my son his first aquarium. Katie was the one who helped us and was so knowledgeable about everything, even went out of her way to look for the best deals to get everything I needed. There’s not many workers out there like that so I was very appreciative of that, makes one come back for more and more. I did come back after my aquarium was settled, got water tested and our first 2 fish with Katie again and was still as great as the first time and even remembered us. The time after to add more fish was with Monroe and he was so sweet and helped me get the last couple of fish for our tank. They gave me the best customer service and I’m thankful for their help.
- JCJay ChoiOct 13, 20254.0Pet store. Like all of the other petcos. This one is a bit older but still had a decent selection.
Frequently Asked Questions About Petco
Does the Petco Mason Park location have a vet hospital?
No, Petco Mason Park does not have a full-service vet hospital.
Does Petco Mason Park offer vaccinations?
Yes, Petco Mason Park provides vaccinations.
Does Petco Mason Park offer curbside pickup?
Yes, curbside pickup is available at Petco Mason Park. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Mason Park Petco?
Hamster and guinea pig prices vary by location. Call your Mason Park Petco at 2816479779 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Mason Park sell dogs?
No, Mason Park Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet services does Petco at Mason Park offer?
Petco Mason Park offers premium pet foods, expert training, and vaccination services to keep your pets happy and healthy.
Does Petco Mason Park have a vet hospital onsite?
No, Petco Mason Park does not have a full-service veterinary hospital.
Can I get vaccinations for my pet at Petco Mason Park?
Yes, vaccinations are offered at Petco Mason Park.
Is curbside pickup available at Petco Mason Park?
Yes, curbside pickup is available for eligible products.
What are the store hours for Petco Mason Park?
Petco Mason Park is open from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 7:00 PM on Sunday.
Does Petco Mason Park sell dogs or cats?
No, Petco Mason Park does not sell dogs or cats. However, you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
Is same-day delivery offered at Petco Mason Park?
Yes, same-day delivery service is available for Petco Mason Park customers.
What nearby places can I visit before or after shopping at Petco Mason Park?
You can visit Vetco Vaccination Clinic for veterinary services or enjoy beauty treatments at Hanna’s House of Beauty and Heavenly Hair, all located near Petco Mason Park.
Can Petco Mason Park help me adopt a pet instead of buying one?
Yes, through the Petco Love program, you can meet dogs and cats available for adoption at the Mason Park Petco location.
Are there other pet stores or pet-related services near Petco Mason Park?
Yes, there is another Petco store nearby offering pet supplies and dog training. Additionally, Vetco Vaccination Clinic is close by for pet health needs.