Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Las Colinas provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.2
61 reviews
5 stars
30
4 stars
4
3 stars
1
2 stars
2
1 star
24
- MCM ColezioOct 19, 20251.0IT IS TRUE THEY ARE OVERPRICED. GAVE US AN EMAIL BUT TOLD US THEIR INTERNET HAS PROBLEMS. VET DOES NOT CARE ABOUT OUR DOGS ONKY CARE ABOUT THEIR MONEY. MY LITTLE DOG STILL NOT FEELING WELL.
- SHSonia HernandezOct 11, 20251.0One of the most terrible locations I’ve been to. Be prepared to wait almost 1 hour+ for anything whether it’s to speak with a vet or a receptionist. The staff will watch you wait in the lobby and not assist. This is my second time coming and the only reason I still come is because we have a membership with banfield. Do not waste your time coming here!
- CBCarlos BejaranoSep 6, 20251.0ZERO STARS Over 2 hours and they haven’t even started taking care our pet; to make it worse the only way to get anybody’s attention is to call. Even worse was 3 years ago, our cat passed way mid year, we had to continue paying for a wellness plan for a dead pet
- RTRose Black (TheArtOfSuicide)Aug 12, 20251.0Don't take your sick cats here! They are cruel and callous to people in their most vulnerable moments, and heap trauma on the already traumatized.
- KKKaren KotaraJul 30, 20251.0If I could give zero stars, I would. I will NEVER go to this vet again, since Dr Kahn has been hired, I am absolutely stunned about how little he cares for his patients. I have an older dog who has osteoporosis and Dr Kahn refuses to help her. Instead, he insists on prescribing a medication that costs 10 times what she has been taking for over 8 years. Her records are full of inaccuracies, according to them she weighed 75 pounds in November, and weighed 62 pounds in December. Chubby Labs don’t lose 13 pounds in a month. This man and his staff are INCREDIBLY RUDE. Aside from all that, my other lab received a dose of bordatella that was completely inappropriate for his weight. This dog has received bordatella vaccines his whole life, but Dr Kahn’s vaccine sent him to the emergency room because his face and head were so swollen that we thought he was in anaphylactic shock! That emergency room visit cost over $400! I told the woman who answers the phone what happened, and she said “ I doubt that” So it would seem that your location in Las Colinas Texas is completely inept. I will no longer entrust the health of my pets to such incompetence. I’m appalled, furious, and deeply disturbed by the substandard level of care that you have provided. Your actions, or rather your inexcusable lack of competent medical judgement~~almost cost my pet his life. I entrusted these people with my dogs care because I believed you would make sure that the vets in your employ had the skills, training and ethics to do your job. Instead, I was met with delayed responses and dismissive behavior that reflected a shocking lack of knowledge or a complete disregard for my pet’s well being. I am a Banfield Wellness plan member for 2 dogs, annd have been for years. I am cancelling it effective immediately. BIG MISTAKE there, Banfield. Unless you are intentionally trying to get rid of your Optimum patients. If so, then well done. You just lost a client of over 20 years.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Las Colinas MacArthur Pointe?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. They offer urgent care advice during hospital hours and can provide referrals if needed. Please contact a local emergency hospital during non-hospital hours.
What types of preventive care services are offered at Banfield Pet Hospital?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of their preventive care.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It is not insurance, but wellness plans auto-renew yearly and offer discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or app. The hospital offers in-room, drop-off, and virtual visits for those enrolled in wellness plans.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair accessible restrooms and welcomes all customers including LGBTQ individuals. Appointments are required for visits.
What nearby restaurants can I visit before or after my pet’s appointment?
Nearby dining options include Paradise Biryani Pointe (Indian cuisine), Sauce Pizza & Wine (pizza restaurant), Spice Inn Indian Cuisine, and Original ChopShop (health food and American).
Are there any fitness or wellness centers near Banfield Pet Hospital?
Yes, iLoveKickboxing - Las Colinas offers kickboxing and wellness programs nearby, as well as Life Time Fitness gym for those interested in fitness activities.
Where can I find financial services near Banfield Pet Hospital?
Nearby financial service locations include Bank of America, Texas Trust Credit Union, and Sovereign Bank, which can assist with banking and financial needs during your visit.