Banfield Pet Hospital® - Las Colinas provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I had a terrible time here. The nurse was super condescending and had this weird passive aggressive tone upon greeting. On top of that the doctor was also incredibly rude. Never coming here ever again - service was absolutely HORRIFIC; besides the receptionist - she was lovely. I basically paid $75 just to be hurried out and be treated poorly.
LE
Little Ear
Mar 23, 2026
1.0
Do not under any circumstances take your animals here, or any Banfield for that matter. Even for routine shots.
PP
Priscillia
Mar 7, 2026
1.0
The quality of care has gone down. We have an elderly pet and will not do drop offs. They scheduled us incorrectly…the vet is no where to be found in the middle of the afternoon. The wellness plan seems like a rip off for the care and service. We are looking for another vet for our cat to get better care going forward.
To add, they also allow dogs all the time without a leash in their lobby. Dangerous!
IW
Ian W
Feb 12, 2026
1.0
This Banfield is worthless. My dogs had been regular patients for years but what ultimately led to me finding another vet was when I brought one of my boys in. He was limping and having some pain in what I thought might be his leg. The vet at this Banfield didn't even bother to do an exam and rather walked him up and down the office trying to show me that it was his other leg and insisting he needed a $4k surgery in both legs(this was after they left us on read months prior for the other leg). His new vet did the exam in front of us and manipulated both legs in such a way that it was clear it wasn't that... They figured out pretty quickly that he hurt his back, not his leg, and Banfield didn't even try on this one.
Additionally, I had brought my other dog in for a small lump on his chest that they said was "just a skin tag". Here we are a year later, and it's actually an aggressive mast tumor that was very expensive to remove and now requires very expensive chemo therapy. While I can't blame Banfield for the cancer, had they done their job we might not be facing a life or death situation now.
AS
Araceli Sanchez
Apr 20, 2024
1.0
Veterinarian here doesn’t know what they’re doing. Said my cat was dying and my sister paid a lot of money to help him get better just for the vet to claim he only had fleas after they did all their expensive tests. They stole his collar too. I’m very upset.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Las Colinas MacArthur Pointe?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. They offer urgent care advice during hospital hours and can provide referrals if needed. Please contact a local emergency hospital during non-hospital hours.
What types of preventive care services are offered at Banfield Pet Hospital?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of their preventive care.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It is not insurance, but wellness plans auto-renew yearly and offer discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or app. The hospital offers in-room, drop-off, and virtual visits for those enrolled in wellness plans.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, the hospital has wheelchair accessible restrooms and welcomes all customers including LGBTQ individuals. Appointments are required for visits.
What nearby restaurants can I visit before or after my pet’s appointment?
Nearby dining options include Paradise Biryani Pointe (Indian cuisine), Sauce Pizza & Wine (pizza restaurant), Spice Inn Indian Cuisine, and Original ChopShop (health food and American).
Are there any fitness or wellness centers near Banfield Pet Hospital?
Yes, iLoveKickboxing - Las Colinas offers kickboxing and wellness programs nearby, as well as Life Time Fitness gym for those interested in fitness activities.
Where can I find financial services near Banfield Pet Hospital?
Nearby financial service locations include Bank of America, Texas Trust Credit Union, and Sovereign Bank, which can assist with banking and financial needs during your visit.
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