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Business Details
About
Pet Boarding ServicePet Day CarePet GroomerSpa
WELCOME TO PREPPY PET NW HOUSTON(2026-Special Grooming Discounts Limited Time Only)
Your best friend matters to us! We understand that leaving your pup in a safe, loving, and friendly environment is important to you. It's important to us, too.Our daily posts on social media will help you feel safe knowing that your pet(s) will be well taken care.
Here at Preppy Pet NW Houston, we offer affordable prices for pet boarding & daycare.Grooming for dogs&cats in a caring, pet-friendly, safe environment in the Tomball/Houston/Cypress area.
Since we opened in 2014, we have had the opportunity to care for nearly 50,000 boarding guests, over 20,000 daycare friends, and over 15,000 grooming dogs.
Located @ 11920 Louetta Rd
Houston, TX 77070
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday8:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.