Petco

Reviews

• JE

  Julie Erps-Trevino

  Apr 11, 2026
  5.0
  Maria Conchita Chiquita Chihuahua looking 👍 before and after
• JA

  Jake (AlphaJJx)

  Apr 8, 2026
  1.0
  Not a great experience with the vet staff. Took one of my dogs in a little less than a month ago to get treatment on various conditions. The initial vet and techs there were great and although he wasn’t being super friendly they were very attentive and prescribed medication that helped tremendously. Because the medication worked so well, I decided to order more from chewy as a temporary alternative to taking him back in. I work 12 hour days 6 days a week currently and just needed to keep him on that medication a bit longer until I could get him in to get more done. I received a call today from Jada/Jayda saying that my request was being denied. I was told the vet that initially saw my dog was out until later in May and because they had no way to contact her they couldn’t fulfill it. I was mildly understanding and just said I will try to get him in elsewhere. She asked if she could put me on hold to discuss with the vet that was present and get his opinion. Unfortunately I was not put on hold and was able to hear the entire conversation that was had. Jada/Jayda was extremely dismissive and even laughed at the situation during points of the conversation. I was truly disappointed and upset that such little empathy or care seemed to be shown in this situation. Instead of snapping back as I truly wanted to, I politely said that I will go elsewhere and will cancel my Vetco membership. I asked for her name and I could tell she knew I was not on hold and heard the entire conversation. Under no circumstances will I be back and I will surely make sure that others know about the unprofessionalism as well.
• SD

  Shamae Dacanay

  Apr 8, 2026
  1.0
  My partner received a call from this location regarding our dog’s medication, and the interaction was extremely unprofessional. Jada/Jayda believed she had placed my partner on hold while speaking to the vet, but instead could be heard laughing and speaking dismissively about our concerns. When you’re dealing with someone’s pet and their health, a little empathy and professionalism should be the bare minimum. This was very disappointing.
• LM

  Lisa McFarland

  Apr 6, 2026
  5.0
  Great customer service, products and care.
• DH

  Diana Harris

  Mar 29, 2026
  5.0
  Visit was fast and staff super friendly. Highly recommend this location

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