Petco

Reviews

• VS

  Valeria Suarez

  6 days ago
  1.0
  I had a very disappointing experience at Petco today. I brought my dogs, Zulema and Napoleón, in for grooming services, and everything turned into a frustrating situation. I had both of their vaccination records with me, yet they kept making excuses and even made me call the veterinarian who administered the vaccines to verify the information. Despite providing everything they asked for, they still refused to bathe Zulema, claiming she was biting the staff — which is very surprising, since she has always been groomed at other places without any issues. Honestly, it felt like they just didn’t want to do their job. As for Napoleón, I was originally told it would be $70 for a full grooming service (bath, haircut, etc.), so it doesn’t make sense that the haircut would only be $10 when they ended up charging me $60 just for the bath. On top of that, they didn’t cut his hair as requested, returned him with a lot of knots still in his fur, and told me he had been very aggressive — which again is not consistent with his behavior at other grooming locations. Overall, the experience felt unprofessional, poorly handled, and overpriced for the quality of service provided. I expected much better care, transparency, and professionalism.
• DC

  Daniel Clotiaux

  6 days ago
  1.0
  I don’t like leaving one star reviews but there’s a concerning member that that needs to be addressed. Came in looking for the Nulo Medal Series cat food and noticed an associate named Ty, dude with dreads. Overhearing his conversations as I’m shopping and seeing him vape inside made me appalled. Gross, nasty comments about women. I wanted to get out of there with my girlfriend as fast as possible. As most reviews are showing, it’s also a big deal about how the animals are being treated. I’ll drive all the way into the Katy location before I step foot into this one again. Absolutely ridiculous.
• RA

  Robert Allison

  Apr 12, 2026
  5.0
  Very nice place food was great
• BR

  Brooke Rodriguez

  Mar 30, 2026
  5.0
  Petco is really awesome and has definitely stepped up their game in their pet food options. I love it!!!
• MB

  mohammad bataineh

  Mar 10, 2026
  1.0
  The worst place ever I went there to get a groom and bath to my Puppies I called them. They say no problem. Bring them in when I went there they said all you should have these vaccines before we do the bath for them. I told them why you told me to come in if you need it right now and these puppies still young on these vaccines it’s going to be due in the next month they say yeah so you need to bring them next month that’s stupid. These guys made me drive for 25 minutes for nothing.

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