Business Details
About
VeterinarianAnimal Hospital
Visit your River Oaks Vetco Total Care Animal Hospital located at 2110 S Shepherd Dr. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
3.8
513 reviews
5 stars
314
4 stars
38
3 stars
28
2 stars
26
1 star
107
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendliness and attentiveness of the staff, particularly the vet techs and receptionists.
Veterinary Care Quality
There were numerous complaints about the quality of care provided by certain veterinarians, with specific mentions of rudeness and lack of empathy.
Communication Issues
Customers reported poor communication regarding treatment plans, costs, and appointment scheduling, leading to confusion and dissatisfaction.
Cost Concerns
Several reviews highlighted concerns about high prices and unexpected charges, with some feeling misled about the costs of services.
Mixed Experiences
While some customers had positive experiences, others reported feeling rushed and receiving inadequate care, indicating inconsistency in service quality.
- MFMarina Priviero FerrerSep 22, 20255.0El personal no puede ser mejor. Son super amables y super atentos. Da gusto ir al veterinario asi, me explicaron todo con cariño y calma para que lo pudiese entender. Tanto la doctora como la auxiliar fueron de 10
- HMHelen MataSep 18, 20255.0The service here is always great. The front desk is so sweet and nice. The vet and vet assistant were all so friendly helpful and answered all the questions I had.
- SBShyan BurkettSep 9, 20251.0REBECCA and the entire staff have no understanding or empathy- horrible customer service lackluster servicing
- AMAna MohamedSep 6, 20251.0Long wait and don’t tell you about vaccine bundle deals that can save you $
- TTTori TroscherAug 25, 20251.0Whoever they have calling customers to confirm appointments is extremely rude. They lack customer service skills and empathy. The woman continued to talk over me without fully answering my questions and then hung up on me. Very unprofessional.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What are the main services offered at Vetco Total Care Animal Hospital?
Vetco Total Care provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more, with a focus on compassionate care and client education.
Where is Vetco Total Care Animal Hospital located?
The hospital is located at 2110 S Shepherd Dr, Houston, TX 77019.
What are the operating hours of Vetco Total Care Animal Hospital?
They are open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 6:00 PM, Sundays from 9:00 AM to 2:00 PM, and closed on Wednesdays.
Do I need to make an appointment to visit Vetco Total Care?
Yes, appointments are required to visit Vetco Total Care Animal Hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance and restroom, but seating is not wheelchair accessible.
Can I book a Vetco Total Care appointment online?
Yes, you can book an appointment online via their reservation link at Petco's website.
What nearby pet stores can I visit before or after a visit to Vetco Total Care?
Nearby pet stores include Petco - River Oaks and Just Food For Dogs where you can find pet supplies and services.
Are there nearby emergency medical services close to Vetco Total Care?
Yes, Village Emergency Centers and River Oaks Emergency Room are nearby for medical emergencies.
What local restaurants can I visit near Vetco Total Care?
You can visit Kenneally's Irish Pub, The Red Lion Houston, and Chipotle Mexican Grill for dining options near the hospital.
How can I contact Vetco Total Care Animal Hospital?
You can reach them by phone at +1 346-330-4872 or visit their website for more info.