Petco Grooming

Reviews

• YS

  Yay Shonyea

  Jan 23, 2026
  3.0
  I brought my 7-pound Yorkie in for a bath and haircut and was very disappointed with the pricing. My dog had very little hair on her body, just some hair on her head and legs, so this was not an extensive grooming service. Before the appointment, I was quoted around $70, which felt reasonable. However, when I picked her up, I was charged $94 with no clear explanation for the increase. That is a significant difference, especially for a small dog with minimal grooming needs. I understand prices can vary, but I expect transparency and communication when the final cost is nearly $25 higher than the quote. Unfortunately, that did not happen here. The lack of clarity around pricing made the experience frustrating and stressful, and it has made me hesitant to return. I hope Petco can improve how quotes are honored or, at the very least, how price changes are explained to customers ahead of time.
• TK

  Trisha Kassmya

  Jan 20, 2026
  5.0
  Very good. My dog loved his haircut. They really did a great job of shaving his hair. My stylist remove all the knots so well.
• RM

  Ronald Matusek

  Jan 5, 2026
  2.0
  Grooming did not meet my expectations after talking with person doing grooming. My rewards and discounts were not applied because only one person on scene and did not know l how to process the discounts.
• DK

  Darryl King

  Dec 15, 2025
  1.0
  Today at 2;08 I arrived for the 2;30 appointment, a groomer was grooming a dog, after a few minutes she acknowledged me, she stuck her head out of the door to the grooming room and told me to wait until she got done with the dog, at 2;16 she came out, spoke to the dog, not me and asked if it was a nail cut and bath, I responded yes, she told me she needed to check him for matting, after a quick minute she said he would need a full groom, I had just had him bathed at that store last month, I do not get full groom in the winter for many reasons, I know for certain he is NOT matted. I do know that your staff is trained to UPSELL no matter what, normally if the dog is even near matted I would agree, this person never addressed me as the customer at all, she then told me if I didn't want a full groom I'd have to wait until I wanted a full groom and she would not bath him. There are 8 grooming competitors within 2 miles of your store, I have been going to that store for ten year or more. I won't be back. Her inability to even look at me to address me, making me a loyal paying customer for ten or more years wait while she finished a dog says a lot about her. Her very pathetic service was more than I will tolerate, we all have choices, I will share this with all of my neighbors and pet owners.
• CH

  Cordelia Hernandez

  Nov 28, 2025
  5.0
  Petco is my go to place for my Tux to get his grooming. Tux and I love Red because you can tell she loves the customers family pets as well as the customers. Plus, she does well at her job and so hope she never leaves.

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