Petco

4.3
1091 reviews

About

Pet StorePet supply storePetco
Visit your Houston Pet Store located at 10245 North Freeway Suite 150 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10245 N Fwy, Houston, TX
77037, United States

Hours

Reviews

4.3
1,082 reviews
5 stars
706
4 stars
179
3 stars
83
2 stars
35
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees who provided excellent service.

Cleanliness

While some reviews noted cleanliness and organization, others reported unsanitary conditions, particularly in the grooming area.

Product Availability

Customers expressed dissatisfaction with the limited selection of products, particularly fish and pet supplies.

Grooming Experience

Mixed reviews on grooming services, with some customers reporting positive experiences while others had issues with care and service.
  • EW
    Eddie Washington
    Dec 24, 2025
    5.0
    Staff was friendly and helpful
  • KD
    Kristine Doakes
    Dec 14, 2025
    5.0
    Rambo came out with his anti biotics and I'm waiting to get him back in for next appointment ❤️‍🩹 my son went in and was in a lot of pain and they solved the problem there Angels , great service dog is okay 👍 rewarding service I became a member for the perks . Don't forget the free exams look online for coupons for first appointment came in handy 🎫
  • RM
    Ricole Mayfield
    Dec 13, 2025
    5.0
    Omggggg Kristen and Marvin were so sweet to my fur babies !!!! They made us feel right at home . The young lady with the blue hair that checked us out at the register was very informative about the holidays sales which led me to buy more toys . Thank you for the Christmas Photos ♥️
  • SR
    Shirley Riley
    Dec 7, 2025
    3.0
    Have visited petco last couple times get my merchandise go to check out an no cashier at registar,an have to wait or inquire where is cashier
  • DG
    Da Greek
    Nov 21, 2025
    1.0
    This mess smells like old cat and dog urine. It is overpowering. It hit you like a hammer to the face the minute you walk through the doors. You could see the urine stains on the floor that have not been cleaned up and just been left there. Normally Petco are pretty clean. This one is the exception. I would be terrified to bring my animal in here. Glad I came in without them. They were only three people in the whole store. One was working in the vet office, the other one was working the floor and the cash register and the last one was grooming, a pet.Little to no customer service for the price you pay here. Go to other stores.

Frequently Asked Questions About Petco

Does the Petco Houston location have a vet hospital?

Yes, Petco Houston has a full-service vet hospital.

Does Petco Houston offer vaccinations?

Yes, Petco Houston provides vaccinations.