Petco is your trusted pet store near you in Houston. Visit your local Petco at 10911 Westheimer Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Houston Petco today.
Many customers praised the staff for their knowledge and helpfulness, particularly mentioning specific employees like Juliet and Alex.
Customer Service
While some reviews highlighted excellent customer service, others reported rude and unhelpful staff, indicating inconsistency in service quality.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor handling and care for their pets, leading to injuries and negative experiences.
Store Cleanliness
The store was generally described as clean and well-organized, although some customers noted issues with product availability and staff behavior.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant frustrations.
SG
Sarah Garvey
Feb 21, 2026
5.0
I went into Petco for some medicine for my cats. I was not sure what to get I asked the lady up front difference between these three products she gave me great information I feel really bad because I forgot her name. She was not only courteous she was very knowledgeable about the homeopathic medicine I was getting.
Great customer service always makes you want to return to a store
NR
Naomi Robinson
Feb 19, 2026
1.0
I’m really disappointed with the lack of consistency around Petco’s walk-in policy. On Monday, I was told walk-ins would be closed on Tuesday, so I didn’t come in. When I went on Wednesday, walk-ins were also closed. Then I came in again today during posted walk-in hours and was told, “We’re not doing walk-ins today.”
So what’s the point of having walk-in hours if you’re not actually accepting walk-ins? This was three wasted trips and a lot of unnecessary frustration. If walk-ins aren’t reliably available, that should be clearly communicated instead of turning customers away at the door.
KP
Karina Perez
Feb 12, 2026
5.0
Loved it the people working there are great💚💚
AJ
Abdelacys Navia Jácome
Feb 8, 2026
5.0
Excelente material y buena venta
JL
Jessica Landa
Feb 7, 2026
1.0
Those poor cats in the adoption kennels! Their cat boxes were so dirty that there was only clumps of poo and pee, and no loose litter left in them. They look like they haven’t been done and at least a couple of days. The smell is horrendous from the outside. I can’t imagine being trapped inside those kennels with that smell. They’re breathing their own poo and pee. We couldn’t see well enough to see if they had adequate and clean food and water but with the cat boxes looking like that I would imagine they probably don’t. Someone please do something about this. It’s inhumane. I wish I had taken a picture and will probably go back and try to get one.
Does the Petco Westside location have a vet hospital?
No, Petco Westside does not have a full-service vet hospital.
Does Petco Westside offer vaccinations?
Yes, Petco Westside provides vaccinations.
Does Petco Westside offer curbside pickup?
Yes, curbside pickup is available at Petco Westside. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Westside Petco?
Hamster and guinea pig prices vary by location. Call your Westside Petco at 7139721244 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Westside sell dogs?
No, Westside Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco Westside located at 10911 Westheimer Rd?
Petco Westside is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Westside offer pet vaccination services?
Yes, Petco Westside provides vaccination services for pets.
Is there a full-service veterinary hospital at Petco Westside?
No, Petco Westside does not have a full-service veterinary hospital.
Can customers use curbside pickup at Petco Westside?
Yes, curbside pickup is available for eligible products at Petco Westside.
Does Petco Westside sell dogs or cats?
No, Petco Westside does not sell dogs or cats. However, through the Petco Love program, customers can meet adoptable pets from local animal welfare organizations.
What types of pet products and services can customers find at Petco Westside?
Customers can find premium pet foods, training services, vaccination, grooming, and a variety of pet supplies at Petco Westside.
How can the nearby Vetco Vaccination Clinic benefit Petco Westside customers?
Customers at Petco Westside can visit the nearby Vetco Vaccination Clinic for additional pet training and vaccination services, providing convenient options for comprehensive pet care.
What nearby places can visitors explore for pet food options around Petco Westside?
Just Food For Dogs, located nearby, offers specialized pet food and can be a great alternative or complement to shopping at Petco Westside.
Are there any nearby retail stores around Petco Westside where customers can shop?
Yes, near Petco Westside there are several shopping destinations such as Westchase Shopping Center, Nordstrom Rack, and Palais Royal, ideal for customers looking to combine errands.
What delivery and payment options does Petco Westside offer for customer convenience?
Petco Westside offers same-day delivery and curbside pickup services. Payment options include credit cards, debit cards, and mobile NFC payments. Cash is not required.
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