Business Details
About
Pet StorePet supply storePetco
Visit your Houston Pet Store located at 2110 South Shepherd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,135 reviews
5 stars
735
4 stars
201
3 stars
71
2 stars
35
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and unprofessional behavior.
Grooming Quality
Grooming services received varied reviews, with some customers expressing satisfaction while others reported poor experiences and dissatisfaction with the results.
Store Cleanliness
Several customers noted issues with cleanliness, particularly in relation to the self-wash station and the condition of some products.
Product Availability
Customers frequently mentioned issues with stock availability, particularly for specific pet food brands and supplies.
Veterinary Services
Reviews of veterinary services were largely negative, with complaints about high prices, poor communication, and unsatisfactory care.
- NNNo name1 day ago2.0Vetco Clinic is not there yet. Had a puppy with bloody diarrhea. First appt was great, coordinating with local locations during my travel was great for medicine. But when my puppy took a turn for the worse after the medicine finished I called them and I was told I would get a phone call back in 24-48 hours. I said “excuse me?” My dog is bleeding out of his butt do I come in for another appointment or what? Anyway, I never got that phone call. Keep your local vet…
- BMBarbara Friedel McKnight6 days ago5.0Great, affordable care from nice staff!
- MBMichael BeaversDec 30, 20255.0They had a wide variety of fish and the customer service was okay
- MSMike ShoelenDec 20, 20255.0Bought some fish and accessories with my grandson last weekend. Your Team member Aaron was Awesome! Helpful, knowledgeable and helped keep a five year olds attention while I had a challenge with my cell phone … Above & Beyond service! Thank you! 🙏
- BGBrandie GDec 9, 20252.0This store is dirty. I went to get reusable diapers for my puppy. They were on the top shelf and had mold on the box.
Frequently Asked Questions About Petco
Does the Petco River Oaks location have a vet hospital?
Yes, Petco River Oaks has a full-service vet hospital.
Does Petco River Oaks offer vaccinations?
Yes, Petco River Oaks provides vaccinations.
Does Petco River Oaks offer curbside pickup?
Yes, curbside pickup is available at Petco River Oaks. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at River Oaks Petco?
Hamster and guinea pig prices vary by location. Call your River Oaks Petco at 7135211005 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco River Oaks sell dogs?
No, River Oaks Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What pet care services does Petco River Oaks offer?
Petco River Oaks provides premium pet foods, expert training, vaccination services, and a full-service vet hospital.
Does Petco River Oaks offer curbside pickup and delivery?
Yes, both curbside pickup and same-day delivery are available at Petco River Oaks for eligible products.
What are the operating hours of Petco River Oaks?
Petco River Oaks is open Monday through Saturday from 9 AM to 9 PM, and on Sunday from 9 AM to 8 PM.
Can I adopt dogs or cats at Petco River Oaks?
Petco River Oaks does not sell dogs or cats but partners with local animal welfare organizations to offer adoption opportunities through the Petco Love program.
Are hamsters and guinea pigs available for purchase at Petco River Oaks?
Availability and pricing for hamsters and guinea pigs vary; please call Petco River Oaks at 713-521-1005 to inquire.
Is Petco River Oaks accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances, parking, and restrooms, ensuring accessibility for customers with disabilities.
What payment methods does Petco River Oaks accept?
Petco River Oaks accepts credit cards, debit cards, and mobile NFC payments; cash-only transactions are not required.
Where can I find veterinary care near Petco River Oaks?
Nearby veterinary care includes Vetco Vaccination Clinic, Vetco Total Care Animal Hospital, and THRIVE Affordable Vet Care, all within convenient distance for your pet's needs.
Are there dining options near Petco River Oaks for pet owners to visit?
Yes, nearby you can enjoy meals at Kenneally's Irish Pub and The Red Lion Houston, both great spots to relax before or after visiting Petco.
What local services can complement my visit to Petco River Oaks?
After shopping at Petco River Oaks, you might consider visiting The Exercise Coach for fitness or Splash Hand Car Wash and Detail for vehicle care nearby.