Petco

4.3
1140 reviews

About

Pet StorePet supply store
Visit your Houston Pet Store located at 6883 Highway 6 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6883 Hwy 6 N, Houston, TX
77084, United States

Hours

Reviews

4.3
1,131 reviews
5 stars
718
4 stars
216
3 stars
79
2 stars
38
1 star
80

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported negative experiences with grooming services, including mishandling of pets and lack of communication about services provided.

Customer Service

Feedback on customer service is mixed; while some praised the friendly and helpful staff, others reported rude behavior and unprofessionalism.

Cleanliness and Environment

The store is generally noted for being clean and well-organized, with a pleasant shopping atmosphere.

Fish Care Concerns

Multiple reviews highlighted poor conditions for fish, including dead fish in tanks and inadequate care practices.

Staff Knowledge

While some staff members were praised for their knowledge and helpfulness, others were criticized for being uninformed, particularly in the aquatics department.
  • TJ
    Tiffany J
    6 days ago
    5.0
    Went in yesterday due to an issue with my dog. The cashier Tyler was so helpful and made some great recommendations. I started my pup on one of the items I purchased and all has been well. Thank you Tyler!
  • RS
    Ronda Shepherd
    Nov 2, 2025
    4.0
    I like this store. Its clean and the employees are nice. This is the first time i have bought live crickets here and there were supposed to be 35 i believe in the package but when i got home there were only about 10 alive. The date on the top said 10/31 which was the day before. Not sure why cricket's are so hard to get healthy and alive here but that would be a good effort of you could accomplish this in your store.
  • BB
    Big Bossy
    Oct 31, 2025
    1.0
    Me and my husband both told the groomers our dog does not like his nails cut and will take him to a vet to get them done but the groomers went ahead and try to clip his nails. Thus causing him to freak out. We were told we can't bring him back because of his sensitivity. They did a service we didn't want nor ask for and now we are paying the price. All we wanted was a bath and a trim and now we can't even book with a different petco that will follow instructions.
  • CJ
    Chloe Jones
    Oct 25, 2025
    5.0
    I love this location. They’re the absolute best staff hands down. Van and her team have been extremely helpful as I’m a new dog mom. Because of them my puppy is off to a great start.
  • MC
    Miles Cain
    Oct 5, 2025
    5.0
    Store is always clean and the people are friendly

Frequently Asked Questions About Petco

Does the Petco Copperfield location have a vet hospital?

No, Petco Copperfield does not have a full-service vet hospital.

Does Petco Copperfield offer vaccinations?

Yes, Petco Copperfield provides vaccinations.