Petco

4.3
1299 reviews

About

Pet StorePet supply store
Visit your Houston Pet Store located at 4431 Fm 1960 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4431 FM 1960, Houston, TX
77068, United States

Hours

Reviews

4.3
1,291 reviews
5 stars
794
4 stars
260
3 stars
116
2 stars
29
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service during their visits.

Product Availability

Several reviews mentioned issues with product selection and availability, particularly for specific pet food brands and items.

Grooming Services

Grooming services received mixed feedback, with some customers expressing satisfaction while others reported long wait times and unsatisfactory experiences.

Animal Care

Concerns were raised about the care of animals in the store, particularly regarding sick animals and the cleanliness of fish tanks.

Store Environment

The store was generally described as clean and well-organized, although some customers noted clutter and accessibility issues.
  • LT
    Laura Thurlow
    Nov 15, 2025
    5.0
    Great cashier!! I wish I would have gotten his name.
  • RC
    Robert Calva
    Nov 4, 2025
    4.0
    Good selection and helpful staff.
  • MG
    Melanie Geraci
    Oct 27, 2025
    4.0
    I like that I can set up my grooming appointments on Saturdays which was my only day off the location is closer than I was going to before.
  • RO
    Russell Ong
    Oct 20, 2025
    4.0
    I gave a 4 stars because the service was good but the fish i bought died after a day.
  • KA
    KEA Alvani
    Oct 19, 2025
    2.0
    Went to my local Petco to buy pet supplies. Could not find anything on my list! I count on Petco to buy better quality pet food & supplies. Went straight to the cat Merrick section and found a much reduced selection. No canned food or dry food I normally buy. ?? Like they aren't gonna carry/sell their products anymore. Bought something else so I could feed my cats. The guy in front of me purchased a humongous bag of Merrick dry dog food. So, they had that; but, not what I needed. No worries; I can buy my Merrick cat food that my cats love, somewhere else.👍🐈‍⬛🐈‍⬛🐈‍⬛🐈‍⬛🦓🐈‍⬛🐈‍⬛

Frequently Asked Questions About Petco

Does the Petco Houston location have a vet hospital?

Yes, Petco Houston has a full-service vet hospital.

Does Petco Houston offer vaccinations?

Yes, Petco Houston provides vaccinations.