Petco

4.3
894 reviews

About

Pet StorePet supply storePetco
Visit your Houston Pet Store located at 5450 Weslayan for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5450 Weslayan, Houston, TX
77005, United States

Hours

Reviews

4.3
885 reviews
5 stars
571
4 stars
173
3 stars
59
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming services; some customers praised specific groomers while others reported poor experiences and injuries to pets.

Customer Service

Staff is generally described as friendly and helpful, but there are notable instances of rudeness and unprofessional behavior from some employees.

Store Condition

The store is often noted as clean and well-stocked, though some customers reported issues with empty shelves and long checkout lines.

Product Selection

Customers appreciate the variety of pet products available, including food, toys, and supplies, but some expressed concerns about pricing and specific product availability.
  • KT
    Kassidy Tomman-Pierce
    Jan 3, 2026
    1.0
    They never have crickets, the staff aren’t helpful or nice, and items are incorrectly marketed and priced. I’ve been coming here for over a year and a half and this place just seems to keep getting worse.
  • AD
    AMY DUKE
    Jan 3, 2026
    5.0
    I just love Petco they always have everything i need for my Kitty Cats
  • KH
    Kim H
    Dec 28, 2025
    4.0
    Great grooming team. Been here for a bit now.
  • CS
    Camille Samuels
    Dec 4, 2025
    5.0
    Great store. Always enjoy my trips here. The staff is professional and helpful!
  • MR
    Mylenes Navarro Rodriguez
    Dec 2, 2025
    1.0
    Today I had another bad experience. Some employees are incredibly rude and get annoyed when you ask them where products are. I don't know if it's because of my ethnicity. Today, it was with the Indian woman. I asked her twice for help because I was looking for a specific product, and she told me she didn't have to tell me where things were, that it was my problem. Then she turned her back on me and left, and I'm sure she didn't want to help me at the register either. I couldn't call a supervisor because I don't speak English well. I felt incredibly frustrated. It's the employee's responsibility to help customers find products, guide them, and give them the information they need. People who aren't comfortable dealing with the public shouldn't be working with the public, especially when it comes to our pets. Hoy tuve una segunda mala experiencia. algunos empleados super groseros, se molestan cuando le preguntas dónde están los productos. o no se si sea por mi grupo étnico. el caso de hoy con la señorita la india. le pedí que por favor 2 veces me asistiera porque estaba buscando un producto específico y me dijo que no tiene que decirme donde están las cosas que eso es problema mio y me dio la espalda y se fue y estoy segura que tampoco quiso atenderme en la caja . No pude llamar a un supervisor porque no hablo bien el inglés. Me sentí súper frustrante. es responsabilidad del empleado ayudar a los clientes a encontrar los productos, orientarles y darles la información que necesiten. personas que no lidian con el público no deberían trabajar para el público y más si es para nuestras mascotas

Frequently Asked Questions About Petco

Does the Petco Houston location have a vet hospital?

No, Petco Houston does not have a full-service vet hospital.

Does Petco Houston offer vaccinations?

No, Petco Houston does not provide vaccinations.