Petco

4.5
546 reviews

About

Pet supply store
Visit your Houston Pet Store located at 11615 S. Sam Houston Parkway E for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
11615 S Sam Houston Pkwy E, Houston, TX
77089, United States

Hours

Reviews

4.5
540 reviews
5 stars
392
4 stars
78
3 stars
37
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.

Store Size

Many customers noted that the store is small and has limited inventory, particularly for non-dog and cat products.

Cleanliness

The store is frequently mentioned as clean and well-organized, enhancing the overall shopping experience.

Product Availability

While the store has a good selection of dog and cat products, it lacks variety for other pets, leading to some customer disappointment.

Pricing Issues

Some customers expressed concerns about pricing, noting that certain items were more expensive than expected, especially compared to local independent stores.
  • IR
    Ivonne Rivera
    Nov 8, 2025
    5.0
    I always go there to the sabo and beltway 8, it is always friendly, not puchy, & their employees are young people, that are always a delight to be of help.
  • RL
    Robert Lopez
    Oct 19, 2025
    5.0
    Great customer service. Very small store but has everything you would need.
  • CP
    Christian Perez
    Oct 14, 2025
    2.0
    Es muy pequeño
  • LC
    Logan Crane
    Oct 10, 2025
    3.0
    Only issue i had was that this petrol isn't like the others it only has items for cats and dogs. I stopped in to get some stuff for my aquarium and they didn't have anything for any other animals.
  • AK
    Amanda Knight
    Sep 3, 2025
    5.0
    This place was fantastic, the staff were all super friendly and helpful, and I would highly recommend going here!

Frequently Asked Questions About Petco

Does the Petco Southbelt-Ellington location have a vet hospital?

No, Petco Southbelt-Ellington does not have a full-service vet hospital.

Does Petco Southbelt-Ellington offer vaccinations?

Yes, Petco Southbelt-Ellington provides vaccinations.