Banfield Pet Hospital® - Houston East provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Excellent caring team of professionals!!!
Made me and my cat feel comfortable and well taken care of!!
MT
Mon Tha
Sep 15, 2025
5.0
Always a pleasure to be greeted by Francine and Dr. D is always the best. Can we clone them?
FP
Felicia Phillips
Sep 15, 2025
1.0
We will no longer take our pet here & I wouldn’t recommend anyone to take there pets here either.
A couple of weeks ago my mother took her dog (Love) to this location for her routine exam. My mom & I noticed that Love wasn’t behaving the same (scarred & hiding) for the next few days thereafter. I called to speak with a manager (Taylor) to see what occurred during the visit but she was not in & I was told that she would be in the next day at around 10am. My mother or myself never received a follow up call.
SB
Stacey B
Aug 29, 2025
5.0
Dr. D is the best and the front desk staff is so friendly and helpful.
RM
RoBear Mcknight
Aug 27, 2025
5.0
Vet Tech DeLana and Dr McPhee took extra special care of my baby (Liberty)today! Thanks 1101
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals. For emergencies outside of hours, please contact your local emergency hospital.
Can I access veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through Vet Chat™ available on the Banfield app.
What preventive health care services does Banfield offer for pets?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield?
The plan includes annual preventive care such as exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full.
How can I pay for the Optimum Wellness Plan?
Payments can be spread across 12 months via automatic withdrawal or credit card, or paid in full at enrollment.
What appointment types are available at Banfield Pet Hospital?
Appointments include in-room visits, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's operating hours?
The hospital is open Monday to Saturday from 9:00 AM to 6:00 PM and closed on Sundays and major holidays.
How can nearby PetSmart enhance my visit to Banfield Pet Hospital?
PetSmart provides pet supplies and services nearby, allowing you to conveniently shop for your pet's needs before or after veterinary visits at Banfield.
What shopping options are available near Banfield Pet Hospital?
Nearby stores include Ross Dress for Less and Dollar Tree, perfect for clothing and general shopping needs during your visit.
Are there convenient transportation or rental services near Banfield Pet Hospital in Houston?
Yes, Budget Rent A Car and Avis Rent A Car are nearby, offering car rental options that can help you access Banfield Pet Hospital easily.