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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - South Loop (Astrodome) provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.6
123 reviews
5 stars
68
4 stars
11
3 stars
4
2 stars
12
1 star
28
- AMAsh MotazedianNov 1, 20251.0The worst clinic ever. They will scam you out of your money and do nothing to help. They will charge you hundreds of dollars that you never agreed to due to data entry error. I will highly recommend for everyone to find a better clinic. The doctor is also extremely condescending for someone who is scared of cats. I had to help her remove a 7 week old kitten from her sweater cause she was freaking out and stressing my pet out.
- MXMian XieOct 13, 20255.0Great experience. Just moved here and this is the first visit my dog had. Will come back again for sure!
- YGYuli Marcela Giraldo GarciaOct 7, 20251.0I visited this clinic last Sunday with my cat, who had a high fever and wasn’t eating. Unfortunately, my experience was not good. The nurse who attended us was not kind or patient; she showed little willingness to help each time I needed to use a translator, since I don’t speak English fluently. I felt uncomfortable and unsupported during a moment when I was really worried about my cat’s health. Dr. English was polite and understanding, and even though he didn’t speak Spanish either, he tried his best to help. However, the rest of the visit was disappointing. I was charged a very high amount for the consultation and medications, and nothing they prescribed helped my cat. The next day, I took her to another clinic where she received proper care and treatment — thanks to that, she’s doing much better now. Also, the nurse prepared a medication called Elura incorrectly. The treatment was supposed to last 4 days, but they only gave me enough for 2 days. Unfortunately, I realized this too late. I don’t recommend this clinic. There are many other options with better care, more compassionate staff, and fairer prices for our pets’ well-being.
- MGmario gonzalezAug 27, 20255.0Great service and the staff was really friendly. The vet came out when I picked up my dog and explained every test they performed on my dog and how to give her her medicine at home.
- XLXin LuoAug 24, 20255.0Dr Josephine Etzkin and her assistant are so nice and gentle with my cat and the entire process for wellness examination and vaccination is very easy and smooth. Highly recommended
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in South Loop offer?
Banfield Pet Hospital offers a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter surgeries, end-of-life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside these hours, please contact your local emergency hospital.
What are the hospital hours for Banfield Pet Hospital South Loop?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on several holidays such as Thanksgiving and Christmas.
How can I schedule an appointment at Banfield Pet Hospital South Loop?
Appointments can be scheduled online through Banfield's website or app, which also offers the Banfield Vet Chat™ for 24/7 veterinary advice to clients with Optimum Wellness Plans.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
An Optimum Wellness Plan is a preventive care plan covering annual exams, vaccines, diagnostics, dental care, and nutrition counseling. It automatically renews annually and is not insurance but provides discounts on treatment.
Are virtual veterinary visits available at Banfield Pet Hospital South Loop?
Yes, virtual visits are available for clients with Optimum Wellness Plans, allowing you to consult a vet conveniently from home.
What nearby pet-related stores are located near Banfield Pet Hospital South Loop?
PetSmart, which offers pet supplies and services, is located nearby for convenient shopping before or after your pet's veterinary visit.
Which nearby restaurants can I visit around Banfield Pet Hospital South Loop?
Several restaurants are close by, including Russo’s New York Pizzeria and Pho 5Plus, offering a variety of dining options for you to enjoy during your visit.
Are there any beauty or spa services near Banfield Pet Hospital South Loop?
Yes, Eden Nails & Spa and multiple hair salons like Costcutters and TGF Hair Salon are nearby, so you can enjoy some pampering while your pet receives care.
How can nearby stores like GameStop and Five Below be helpful during my visit to Banfield Pet Hospital South Loop?
Stores like GameStop and Five Below nearby provide entertainment and shopping options where you can browse or buy items while waiting or after your pet’s appointment.