Business Details
About
VeterinarianAnimal Hospital
Visit your Highland Village Vetco Total Care located at 3194 FM 407 . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
3194 FM 407, Highland Village, TX
75077-7049, United States
Hours
Reviews
4.2
150 reviews
5 stars
101
4 stars
20
3 stars
8
2 stars
3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, professionalism, and genuine care for pets.
Service Issues
Some customers reported negative experiences with service, including unhelpful staff and issues with appointment policies.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, feeling that costs were misleading or too high for services rendered.
Communication
While many appreciated the communication from staff, some felt that more information could be provided, especially for first-time pet owners.
Overall Experience
Most customers expressed a positive overall experience, highlighting the clinic's cleanliness and the quality of care provided.
- SWSadie WalkerNov 1, 20251.0I scheduled an appointment for a basic exam for my dog, Sadie. I do know she is due for vaccines and had some concerns with one of her ears, but my main goal was to start with a simple exam. From there, I planned to prioritize any necessary treatments based on her condition. I understand that appointment times are limited, but if I booked a time for an exam, that is all I needed done during that slot. Any additional concerns could have been addressed during the exam or scheduled for a follow-up appointment. I received a call from the clinic asking for more details about the visit. While I appreciate thoroughness, the call felt unnecessarily pushy, and the tone came across as rude. I simply wanted a standard exam—checking my dog from head to tail—but instead, the conversation felt like I was being questioned or lectured. Additionally, the clinic’s pricing and exam packages are unclear, as they are not posted online, which makes it difficult to know what to expect or how to plan for services beyond the basic exam. Overall, I was left feeling frustrated and stressed, which is not what I expect when bringing a pet in for routine care.
- MRMyriam ReynoldsOct 27, 20253.0We had a great experience with the vet tech and the vet but the manager would not honor the free exam coupon because my adult son had used his own coupon for his own dog. Totally separate. He said since we lived together he couldn’t honor it even though it says one coupon per owner- doesn’t say two owners in one household voids the coupon. I even asked again and tried to explain that no where does it say anything about the household. I spent over $400 and they refused to take the small amount of the exam off the bill.
- JWJudy WawrzyniakOct 10, 20255.0Each time I came with Gigi we were immediately greeted and taken to an exam room. Gigi was treated with a lot of TLC which she loves. Everyone is very professional and you can tell they truly care about your pet.
- PTPaige TakeshSep 20, 20255.0Tech Shelby and Dr Stinson were wonderful to trust with my dog!
- LTLinda ThorntonSep 9, 20255.0I had to put my babies to sleep. They were 17 and 16 1/2. They lived a long life but it was time. There qualifie if live was gone. Dr. King and the technician made sure they passed together as I requested. They spent their lives together, helped each other grew old together it was fitting they passed together.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Highland Village offer?
Vetco Total Care Animal Hospital offers comprehensive pet care services including wellness exams, vaccinations, dental care, surgery, and emergency care.
Where is Vetco Total Care Animal Hospital located?
It is located at 3194 FM 407, Highland Village, TX 75077-7049.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Do I need to make an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required to visit Vetco Total Care Animal Hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance and restroom, though it does not have wheelchair accessible seating.
Can I book an appointment online for my pet at Vetco Total Care Animal Hospital?
Yes, you can book an appointment online through their website or via the Petco app.
What nearby places can I visit around Vetco Total Care Animal Hospital?
Nearby places include Petco pet store and veterinarian, Vetco Vaccination Clinic, Just Food For Dogs pet store and restaurant, and The Marketplace at Highland Village shopping center.
Are there dining options near Vetco Total Care Animal Hospital?
Yes, nearby dining options include Grain and Berry health food restaurant, Berries & Batter breakfast and brunch restaurant, and Peter Piper Pizza.
Which fitness facilities are located near Vetco Total Care Animal Hospital?
LA Fitness and British Swim School at LA Fitness - Highland Village are nearby for sports and fitness activities.
Can I visit pet-related stores close to Vetco Total Care Animal Hospital?
Yes, you can visit Petco store, Vetco Vaccination Clinic, and Just Food For Dogs pet store nearby for your pet needs.