Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Altas Palmas Animal Clinic is proud to be able to provide families and their pets from Harlingen, TX with compassionate and knowledgeable care. We are a full-service veterinary hospital and offer a variety of comprehensive services to help keep pets in excellent health, including wellness exams, vaccinations, dental care, boarding, surgery and more. Our veterinarians are proud to offer on-call emergency veterinary services for cats and dogs during our regular clinic hours. We are here to meet your pet'sôs healthcare needs with expertise when they need us the most.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.5
516 reviews
5 stars
404
4 stars
42
3 stars
17
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates significant issues with front desk staff professionalism and responsiveness, leading to frustration among clients.
Veterinary Care
Many customers praised the veterinarians for their knowledge, compassion, and thoroughness in treating pets.
Pricing Concerns
Several reviews highlighted high costs for services, with some customers feeling pressured into unnecessary treatments.
Appointment Availability
Customers expressed dissatisfaction with long wait times for appointments and difficulty in scheduling urgent care.
Compassionate End-of-Life Care
The clinic received positive remarks for their compassionate handling of end-of-life situations for pets.
- NNNalu NaluDec 26, 20251.0Alta Palmas Animal Clinic I’m extremely disappointed with how my most recent experience was handled after being a loyal customer for over 20 years and spending thousands of dollars on care for my pets. I missed my appointment and called to apologize when I realized I was 45 minutes late. I took full responsibility and was told it was “not a problem” and that we would simply reschedule. Despite that, I was still charged a $30 fee, with no consideration for my long-standing history as a client. What made this worse was my follow-up conversation with an attendant named Brooke. At no point did she ask if there was anything they could do to keep my business or acknowledge my loyalty. Instead, she immediately sent me my dog’s records and suggested I could go elsewhere. That response was surprising and frankly disappointing after two decades of trust and support. I understand policies exist, but how situations are handled matters just as much. This interaction felt dismissive and transactional rather than patient- and client-focused. I expected better from a clinic I’ve relied on for so many years. And yes I paid the $30 fee. John Canales
- MGMaria GarciaDec 9, 20255.0Took my dog there for the first time, took good care of my pet. I certainly recommend this clinic for your pets needs. Staff is very attentive and helpful to your pets needs. ❤️
- BGBrisa GonzalezNov 8, 20255.0took in my fur baby Kukie , for some bad hotspots she was having. they cared for her so well. Dr. Brumley is amazing. highly recommend this vet. the staff and administration at this facility is very generous and caring. will be coming back! thank you.
- NGNick guerreroNov 7, 20255.0Dr. Chen was awesome. She was very informative, knowledgeable and very caring. She was the on call Dr the weekend I needed assistance and made sure I called or texted her if I had any problems or concerns. Thank you so much for treating MIA (my kitty) with so much Love!! Thank you, Suzanne Guerrero
- LGLewis GOct 18, 20253.0For the animals it is a great place. It is my 1st time here. The staff I give them zero stars. From the moment I came in, there was confusion. We were greeted just fine. We are here to pick up our dog. Some how the clerk got confused. She asked for more information. I had to step in and say: I am here to pick up my dog. The clerk was totally confused. She even asked what's going on. A male employee stepped in and said they are here to pick up. That's when her brain began to function. I feel retraining is needed through out the year and when highly required. No one should have to go through that.
Frequently Asked Questions About Altas Palmas Animal Clinic
What services does Altas Palmas Animal Clinic offer for pets?
Altas Palmas Animal Clinic provides pet wellness exams, vaccinations, dental care, boarding, surgery, and on-call emergency veterinary services for cats and dogs.
What are the operating hours of Altas Palmas Animal Clinic?
The clinic is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 12:00 PM, and is closed on Sundays.
Where is Altas Palmas Animal Clinic located?
The clinic is located at 201 Stuart Place Rd, Harlingen, TX 78552, United States.
Does Altas Palmas Animal Clinic have facilities accessible to people with disabilities?
Yes, the clinic has wheelchair accessible entrances, parking, and restrooms.
How can I book an appointment at Altas Palmas Animal Clinic?
Appointments can be booked online through their website at https://altaspalmas.com/site/book-online or by calling +1 956-423-3322.
Can you receive emergency veterinary care at Altas Palmas Animal Clinic?
Yes, they offer on-call emergency veterinary services during their regular clinic hours for cats and dogs.
What nearby places can I visit before or after my appointment at Altas Palmas Animal Clinic?
Nearby you can visit Greater Coffee Co. for coffee or smoothies, Schoolhouse Creamery for ice cream and dining, and Tropical Smoothie Cafe for health-conscious meals and drinks.
Are there nearby banks or financial services close to Altas Palmas Animal Clinic?
Yes, First Community Bank, Republic Finance, and Texas Regional Bank are nearby for any banking needs.
What are some nearby options for pet-related or veterinary services close to Altas Palmas Animal Clinic?
Harlingen Urgent Vet is a nearby veterinarian service if you need additional or urgent pet care.
What dining options are available near Altas Palmas Animal Clinic?
Nearby dining options include Johnny Rockets for burgers and fast food, Russo’s New York Pizzeria for pizza, and Subway for sandwiches and fast food.