Altas Palmas Animal Clinic is proud to be able to provide families and their pets from Harlingen, TX with compassionate and knowledgeable care. We are a full-service veterinary hospital and offer a variety of comprehensive services to help keep pets in excellent health, including wellness exams, vaccinations, dental care, boarding, surgery and more. Our veterinarians are proud to offer on-call emergency veterinary services for cats and dogs during our regular clinic hours. We are here to meet your pet'sôs healthcare needs with expertise when they need us the most.
Many customers praised the veterinarians and staff for their thoroughness, compassion, and professionalism, particularly during difficult situations.
Customer Service Issues
Several reviews highlighted significant problems with front desk staff, including unprofessional behavior, confusion during appointments, and poor communication.
High Costs
Multiple customers expressed concerns about the high prices for services, with some feeling pressured into unnecessary treatments.
Positive Environment
Customers appreciated the caring atmosphere and the attention given to pets, noting that staff treated animals with love and respect.
Appointment Availability
Many reviews mentioned long wait times for appointments, with some customers frustrated by the difficulty in scheduling timely visits.
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Brisa Gonzalez
Nov 8, 2025
5.0
took in my fur baby Kukie , for some bad hotspots she was having. they cared for her so well. Dr. Brumley is amazing. highly recommend this vet. the staff and administration at this facility is very generous and caring. will be coming back! thank you.
NG
Nick guerrero
Nov 7, 2025
5.0
Dr. Chen was awesome. She was very informative, knowledgeable and very caring. She was the on call Dr the weekend I needed assistance and made sure I called or texted her if I had any problems or concerns. Thank you so much for treating MIA (my kitty) with so much Love!! Thank you, Suzanne Guerrero
LG
Lewis G
Oct 18, 2025
3.0
For the animals it is a great place. It is my 1st time here. The staff I give them zero stars. From the moment I came in, there was confusion. We were greeted just fine. We are here to pick up our dog. Some how the clerk got confused. She asked for more information. I had to step in and say: I am here to pick up my dog. The clerk was totally confused. She even asked what's going on. A male employee stepped in and said they are here to pick up. That's when her brain began to function. I feel retraining is needed through out the year and when highly required. No one should have to go through that.
JB
Jacob A. Boyd
Aug 22, 2025
5.0
Great service and a same day urgent appointment!
JH
Jo Hammons
Aug 20, 2025
5.0
Xena has been cared for by the staff at Altas Palmas for 3 years. I am always so happy that xena LOVES arriving at the doctor’s. Clearly everyone there makes her feel safe and I appreciate everyone there. Today we met one of the new doctors and a vet tech we hadn’t seen. Both Dr. Chen and Krystal were warm, friendly, thorough, and are continuing to make me a happy fur mama. With gratitude and thanks!! Jo Hammons
Frequently Asked Questions About Altas Palmas Animal Clinic
What services does Altas Palmas Animal Clinic offer for pets?
Altas Palmas Animal Clinic provides pet wellness exams, vaccinations, dental care, boarding, surgery, and on-call emergency veterinary services for cats and dogs.
What are the operating hours of Altas Palmas Animal Clinic?
The clinic is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 12:00 PM, and is closed on Sundays.
Where is Altas Palmas Animal Clinic located?
The clinic is located at 201 Stuart Place Rd, Harlingen, TX 78552, United States.
Does Altas Palmas Animal Clinic have facilities accessible to people with disabilities?
Yes, the clinic has wheelchair accessible entrances, parking, and restrooms.
How can I book an appointment at Altas Palmas Animal Clinic?
Appointments can be booked online through their website at https://altaspalmas.com/site/book-online or by calling +1 956-423-3322.
Can you receive emergency veterinary care at Altas Palmas Animal Clinic?
Yes, they offer on-call emergency veterinary services during their regular clinic hours for cats and dogs.
What nearby places can I visit before or after my appointment at Altas Palmas Animal Clinic?
Nearby you can visit Greater Coffee Co. for coffee or smoothies, Schoolhouse Creamery for ice cream and dining, and Tropical Smoothie Cafe for health-conscious meals and drinks.
Are there nearby banks or financial services close to Altas Palmas Animal Clinic?
Yes, First Community Bank, Republic Finance, and Texas Regional Bank are nearby for any banking needs.
What are some nearby options for pet-related or veterinary services close to Altas Palmas Animal Clinic?
Harlingen Urgent Vet is a nearby veterinarian service if you need additional or urgent pet care.
What dining options are available near Altas Palmas Animal Clinic?
Nearby dining options include Johnny Rockets for burgers and fast food, Russo’s New York Pizzeria for pizza, and Subway for sandwiches and fast food.