Business Details
About
VeterinarianAnimal HospitalPetco
Visit your Grand Prairie Vetco Total Care Animal Hospital located at 3166 N Hwy 161. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
3166 N Hwy 161, Grand Prairie, TX
75052, United States
Hours
Reviews
4.4
293 reviews
5 stars
234
4 stars
11
3 stars
16
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback indicates a mix of experiences with staff professionalism, with some praising the caring and attentive nature of the staff, while others reported rudeness and unprofessional behavior.
Customer Service
Many customers expressed dissatisfaction with customer service, citing long wait times, poor communication, and issues with refunds.
Quality of Care
While some reviews highlighted excellent care and thorough examinations, others raised concerns about misdiagnoses and inadequate treatment.
Appointment Management
Several customers reported issues with appointment scheduling, including cancellations and strict late policies that led to frustration.
Affordability
Customers noted that while some services are affordable, others can be quite expensive, especially without package deals.
- JDJeff DavisJan 6, 20261.0The employees are rude, look uncomfortable with the pets, and dress unprofessionally. If you still choose to come here, make sure you’ve got a lot of time to spare. It took me over an hour to get a single vaccine for my pup and there were others that had waited even longer than me. Will not come back.
- KWK E WNov 11, 20251.0This vet was unprofessional and sarcastic. She took my dog out of the examining area so I really don't know what treatment my dog received. When I questioned that practice of removing my pet from the exam room I was told the pets do better away from their owners. Probably not. I would suggest going anywhere but but this particular location and vet.
- MEMohmmed ElsadaigOct 23, 20255.0Got my cat Sophia spayed today finally! Was much needed. Thanks to all the Staff there for being patient and informative and also being patient with my crazy cat. Trust me once she gets to know you she does not behave like that 😂. Thanks to you all ! God bless y’all best team ever !
- VSVictor M Rojas SolisSep 12, 20255.0The staff is so great, Ka’ Tera, Tina, Camila, Victoria, and Dr Caldwell and Dr Sharpe are the best of the best. Thank you so much!
- JTJalen TrimbleSep 12, 20255.0Such lovely people, i trust these people with my dogs 100% ever since they were puppies. The lovely women have always made my dogs Jonny and Princeton feel very welcomed. They have taken care of them and made them feel loved from their best to worst. They always work things out with me and communicate very well to help ensure the best for my boys, i highly recommend anyone with a new pet to come here since they will make your pet and yourself feel welcomed and heard. I never have any complaints whatsoever for them even tho my boys can be a handful especially when together, I always truly appreciate all the hard work they put in.
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 3166 N Hwy 161, Ste 105, Grand Prairie, TX 75052.
What types of services does Vetco Total Care Animal Hospital offer?
They offer comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services.
What are the operating hours of Vetco Total Care Animal Hospital?
They are open Monday through Friday from 8:00 AM to 5:30 PM and closed on Saturdays and Sundays.
Does Vetco Total Care require appointments for veterinary services?
Yes, appointments are required for services at Vetco Total Care Animal Hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has wheelchair accessible entrances and restrooms, but does not have wheelchair accessible seating.
How can I book an appointment with Vetco Total Care Animal Hospital?
You can book an appointment online through their reservation link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=2425.
What nearby pet care services are available around Vetco Total Care Animal Hospital?
Nearby pet services include a Petco pet store and pet groomer, and the Vetco Vaccination Clinic offering pet grooming and training services.
Are there fitness or wellness centers near Vetco Total Care Animal Hospital?
Yes, HOTWORX - Grand Prairie offers gym, pilates, and yoga classes nearby, which customers might visit before or after appointments.
What shopping options are near Vetco Total Care Animal Hospital?
Nearby shopping includes Burlington for clothing and department store goods, Michaels for arts and crafts, and Dollar Tree for discount and party supplies.
Are there dining options close to Vetco Total Care Animal Hospital?
Yes, nearby restaurants include King Crab House for seafood, Fuzzy's Taco Shop for Tex-Mex, and Blaze Pizza for pizza and fast food.