Petco

4.2
846 reviews

About

Pet StorePet supply store
Visit your Grand Pairie Pet Store located at 5236 S State Hwy 360 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5236 S State Hwy 360, Grand Prairie, TX
75052, United States

Hours

Reviews

4.2
841 reviews
5 stars
497
4 stars
184
3 stars
67
2 stars
41
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported poor experiences with untrained or rude employees.

Cleanliness

The store is generally noted for being clean and well-organized, although some customers mentioned issues with specific areas, such as the dog food section.

Product Quality

There are significant concerns regarding the quality of products, particularly dog food containing bugs, which has led to customer dissatisfaction.

Grooming Services

Grooming services received positive feedback for being attentive and effective, with several customers expressing satisfaction with their pets' grooming experiences.

Pricing

Customers frequently commented on high prices compared to competitors, with some expressing frustration over additional fees.
  • GV
    Giorgio V
    Oct 26, 2025
    5.0
    When i walked in this place it was clean and the atmosphere was amazing they had everything set up nice and I received customer service from several employees even though i didn’t need their help they did what they were supposed to do..great place to come and visit and they have great deals i was able to purchase this decor for my aquarium which by the way it’s looking great! and they have an awesome reptile sale of 50% off Come see them!
  • TK
    Tammy King
    Aug 5, 2025
    5.0
    I had to get crickets for my sister's lizard. I like to here because I never have to wait. There's always plenty of parking when I come. It does get busy so sometimes parking is hard to find during his real busy hours.
  • KP
    Kiara Phillips
    Jul 28, 2025
    5.0
    Great and super friendly animal lovers all around you. The staff is very helpful and very nice.
  • YY
    Y
    Jun 29, 2025
    1.0
    The girls working there are super sweet. The problem that I have is that PETCO grooming is that they charge a $5.99 material fee in addition to the overpriced bath cost of $35. I will not return to PETCO and pay a “material” fee. It is no longer Covid. The material fee should be included in the expensive bath cost already. Please PETCO let’s make some changes in this so called material fee. I think this material fee could possibly be taking away Tip money from these sweet ladies that they deserve.
  • CF
    Ci F.
    Jun 22, 2025
    5.0
    We got our new puppy Spicy yesterday, Sarah was a great help in figuring out what we needed. She helped us choose the taste of the wild brand as well as sign up for the vital care rewards. Spicy loves the food we picked.

Frequently Asked Questions About Petco

Does the Petco Grand Pairie location have a vet hospital?

No, Petco Grand Pairie does not have a full-service vet hospital.

Does Petco Grand Pairie offer vaccinations?

Yes, Petco Grand Pairie provides vaccinations.