Brand Certified
Banfield Pet Hospital
4.0(216 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2860 S State Hwy 161, Grand Prairie, TX
75052, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(972) 606-2495
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
When you need convenient petcare for your dog or cat in Grand Prairie, TX, visit Banfield Pet Hospital on Arkansas Lane. Our veterinary clinic, conveniently located off South State Highway 161, is just east of the President George Bush Turnpike. If your errands take you to the Bush & Pioneer Centre shopping complex and also require care for your pet, including vaccinations, parasite care, or treatment for illness or minor injury , our veterinary team can help.
At Banfield Pet Hospital, we welcome dog and cat patients of all shapes, sizes, and ages and are happy to provide limited drop-off for both routine day-time services and treatment.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.0
216 reviews
5 stars
137
4 stars
18
3 stars
14
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times and unhelpful staff.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about inconsistent care and billing practices.
Facility Concerns
Some reviews mentioned cleanliness issues and dissatisfaction with the quality of equipment used during visits.
Value for Money
Customers expressed concerns about high costs and perceived upselling of unnecessary services.
- AJAlexis JacksonJan 18, 20265.0I had a wonderful experience at Banfield! Dr. Lyson and the veterinary assistant were incredibly kind and gentle with my 3 fur babies. They handled my pets with such care that it made the whole visit stress-free. Highly recommend this team for anyone looking for compassionate care!
- SCScyrex CoreJan 6, 20265.0They take great care of my pets, they are gentle, kind, and listen to all my questions answering them with patience and understanding. So far so good and the insurance is worth every penny. This is a picture of my cat Bongo, and his brother from another mother Mojabe. They honestly weren't very happy with the visit, but who can blame them right?
- R9România 93Dec 23, 20251.0The owner of this place had a bunch of cars parked at the hotel next-door towed illegally. They put up signs that were not clearly labeled and then had people towed, including my car. I won the dispute because the tow was found to have violated state law. Any place that is petty enough to get people’s cars towed with their neighbors because they’re having a bad property dispute does not deserve your business. The hotel courtyard Marriott says it was this place ordering illegal tows. So I’m giving you a one star review and I hope it drives down your ratings and cost you more business than the amount of money you profiting off illegal tows. Kindly ( fill in the blank) yourself.
- AHAngela HenryDec 22, 20255.0The staff was so warm and caring when I had to put my fur baby Bear to sleep they are all very compassionate and made a hard time a little easier. I would definitely recommend this location to anyone who is looking for a great vet that will care for your pet with love.
- KPKarina PatelNov 22, 20255.0I brought my dog Brownie in for skin issues on his stomach, and the entire experience was wonderful. The receptionist was incredibly sweet, helpful, and patient. The clinic itself was very clean, and the doctor was attentive—calling me personally to explain everything, go over the diagnosis, and review all the solutions in detail. I really appreciated how thorough and caring the staff was. The only issue I experienced was with the e-collar cone. It was difficult to use, felt cheap, and the edges were a bit sharp, which could potentially hurt a dog’s neck. I hope they consider improving the quality of the cone. Also the price wasn’t justified for only this cheap cone. Overall, I would definitely recommend this place.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of preventive care.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans cover annual preventive care such as exams, vaccines, early diagnostics, nutrition consults, and dental care. They automatically renew yearly and offer discounts on treatments.
How can I pay for an Optimum Wellness Plan?
You can choose monthly automatic payments from a bank account or credit card, or pay the full amount at enrollment for budgeting convenience.
What types of appointments does Banfield Pet Hospital offer?
Appointment types include in-room visits, drop-off visits for routine services and treatment, and virtual visits for Optimum Wellness Plan clients.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure your pet receives timely and efficient care.
What are the Banfield Pet Hospital's operating hours?
Open Monday to Saturday from 7 AM to 6 PM, and Sunday from 9 AM to 5 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
What nearby places can I visit before or after my pet’s appointment at Banfield Pet Hospital?
You can enjoy dining at Jakes Burgers and Beer, Einstein Bros. Bagels, or 7 Brew Coffee nearby. For shopping, The UPS Store and Mattress Firm are close by. These locations offer convenient options while visiting Banfield.
Are there nearby accommodations for out-of-town visitors to Banfield Pet Hospital?
Yes, the Courtyard by Marriott Dallas Grand Prairie is nearby, providing convenient lodging options for pet owners traveling to Banfield.
How can nearby services like The UPS Store help with my visit to Banfield Pet Hospital?
The UPS Store nearby offers printing, packing, and shipping services which can be helpful for paperwork or sending pet care documents while you visit the clinic.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: