When you need convenient petcare for your dog or cat in Grand Prairie, TX, visit Banfield Pet Hospital on Arkansas Lane. Our veterinary clinic, conveniently located off South State Highway 161, is just east of the President George Bush Turnpike. If your errands take you to the Bush & Pioneer Centre shopping complex and also require care for your pet, including vaccinations, parasite care, or treatment for illness or minor injury , our veterinary team can help.
At Banfield Pet Hospital, we welcome dog and cat patients of all shapes, sizes, and ages and are happy to provide limited drop-off for both routine day-time services and treatment.
My dog started seizing (I’m not even sure if that’s exactly what it is, that’s my guess). The first girl that answered the phone was sympathetic, and was trying to get me in, but the second one not so much. If you work with animals, you should be able to have some compassion and a heart. I wanted to get him seen as soon as possible, even though I booked an appointment for tomorrow. This is the only vet I’ve heard of that doesn’t do in person appointments before 1 PM as well. This is a vet office, but if he did the weird thing, he was doing at home they said they would have to stop everything and have me take him to the emergency room. He literally bounces up after 40 seconds and it only happened once. I doubt he would, but it sounds like she would rather do anything than her job or be inconvenienced. If you go here, be mindful of the treatment your pet gets when you’re not around.
AJ
Alexis Jackson
Jan 18, 2026
5.0
I had a wonderful experience at Banfield! Dr. Lyson and the veterinary assistant were incredibly kind and gentle with my 3 fur babies. They handled my pets with such care that it made the whole visit stress-free. Highly recommend this team for anyone looking for compassionate care!
SC
Scyrex Core
Jan 6, 2026
5.0
They take great care of my pets, they are gentle, kind, and listen to all my questions answering them with patience and understanding. So far so good and the insurance is worth every penny. This is a picture of my cat Bongo, and his brother from another mother Mojabe. They honestly weren't very happy with the visit, but who can blame them right?
R9
România 93
Dec 23, 2025
1.0
The owner of this place had a bunch of cars parked at the hotel next-door towed illegally. They put up signs that were not clearly labeled and then had people towed, including my car. I won the dispute because the tow was found to have violated state law. Any place that is petty enough to get people’s cars towed with their neighbors because they’re having a bad property dispute does not deserve your business.
The hotel courtyard Marriott says it was this place ordering illegal tows. So I’m giving you a one star review and I hope it drives down your ratings and cost you more business than the amount of money you profiting off illegal tows. Kindly ( fill in the blank) yourself.
AH
Angela Henry
Dec 22, 2025
5.0
The staff was so warm and caring when I had to put my fur baby Bear to sleep they are all very compassionate and made a hard time a little easier. I would definitely recommend this location to anyone who is looking for a great vet that will care for your pet with love.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of preventive care.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans cover annual preventive care such as exams, vaccines, early diagnostics, nutrition consults, and dental care. They automatically renew yearly and offer discounts on treatments.
How can I pay for an Optimum Wellness Plan?
You can choose monthly automatic payments from a bank account or credit card, or pay the full amount at enrollment for budgeting convenience.
What types of appointments does Banfield Pet Hospital offer?
Appointment types include in-room visits, drop-off visits for routine services and treatment, and virtual visits for Optimum Wellness Plan clients.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure your pet receives timely and efficient care.
What are the Banfield Pet Hospital's operating hours?
Open Monday to Saturday from 7 AM to 6 PM, and Sunday from 9 AM to 5 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
What nearby places can I visit before or after my pet’s appointment at Banfield Pet Hospital?
You can enjoy dining at Jakes Burgers and Beer, Einstein Bros. Bagels, or 7 Brew Coffee nearby. For shopping, The UPS Store and Mattress Firm are close by. These locations offer convenient options while visiting Banfield.
Are there nearby accommodations for out-of-town visitors to Banfield Pet Hospital?
Yes, the Courtyard by Marriott Dallas Grand Prairie is nearby, providing convenient lodging options for pet owners traveling to Banfield.
How can nearby services like The UPS Store help with my visit to Banfield Pet Hospital?
The UPS Store nearby offers printing, packing, and shipping services which can be helpful for paperwork or sending pet care documents while you visit the clinic.
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