Visit your Ft. Worth Pet Store located at 465 Sherry Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers reported dissatisfaction with grooming services, citing poor handling of pets and incomplete grooming.
Customer Service
While some staff were praised for being helpful and friendly, others received complaints for rudeness and lack of assistance.
Product Availability
Customers frequently noted issues with product availability, including out-of-stock items and incorrect orders.
Store Cleanliness
The store's cleanliness received mixed reviews, with some customers noting cleanliness while others reported unsanitary conditions.
Positive Experiences
Despite negative feedback, several customers expressed satisfaction with their shopping experience and the helpfulness of specific staff members.
BG
Bei Gh
Nov 14, 2025
5.0
love this store and the team there r.n. is super helpful and friendly...
MC
MARLISE COULON
Oct 27, 2025
5.0
Only store that has my dog's food- Just for dogs.
TM
Tammy Malone
Oct 11, 2025
1.0
My second visit there for grooming was AWFUL! I thought the Groomer's were skilled and professional enough to handle a small MORKIE puppy with being FIDGETY???!!!! Common sense if the puppy was too fidgety you would think they would have stopped and took a break from her until the puppy had calmed down?! Also, the puppy is in potty training still and at that time of the day she was in need of her routine nap ect.., she was indicating it to them by her motions & whining!!! Anyhow, I know they were unaware of her scheduling yet, it ONLY takes a little COMMON SENSE to know that she was having anxiety issues and that she should have been comforted and allowed to CALM DOWN! Then, they should have came back and made another attempt! Yet, they gave me the run around and charge me full price for doing ABSOLUTELY NOTHING as they stated due to the puppy being too fidgety they didn't want to be held liable for any injuries therefore her grooming was half-assed!!!! Also,They said that they bathe your pet but they really DON'T! (SCAM) they're STEALING from customers or at least ME! I promise myself this "I will never pay for another dog washing ever again in this LIFETIME only the BASICS! I'll save a lot of money anyhow by bathing her at home!!!! 😂 I WILL NEVER GO TO ANOTHER PETCO FOR PET GROOMING EVER AGAIN! 👎🏾😤😡🤬
THE WORST!😮💨😞
I received an email from the company in regards to groomer's safety towards any pet's "Which I had already acknowledged in my review plus I was only concerned about my pet I can't speak for any other pet!".🙄 They also mentioned that my " APPOINTMENT" should have been opt out due to the stress of my pet but they didn't mention that you're going to be charged REGARDLESS for the ENTIRE session!!!!??? I was deducted $5 for the groomer having to scissors cut, which this groomer was UNABLE to PERFORM?????! IJS!? Anyhow, like I've stated Petco sucks for me & you guys won't ever be bothered with us again! Thanks for nothing! 👎🏾
DR
Dana Richardson
Oct 11, 2025
1.0
Order & paid for 2 bags of dog food that was on sale. Drove out of my way specifically to this location to pickup only to be told, "Sorry, we only have 1 bag." Not cool. Will definitely never order for pickup again & very likely won't be back ever again, as well. They also wouldn't refund me for the one bag. They said the refund will just show up in my bank account sometime, but they don't know when & I can call customer service if I don't get it.
DR
David Reynolds
Sep 23, 2025
1.0
Noone knows if they have anything or where it is if they have it or what it is. Its amazing. You can literally show a picture of a product to the people working there and they still will hand you stuff that has nothing to do with what youre looking for. The only thing in common might be they are in bottles. I thought id had a stroke by the time i left. For you old folks: its like talking physics to reverend jim on taxi. Daahhh o kay
Does the Petco Ft. Worth location have a vet hospital?
No, Petco Ft. Worth does not have a full-service vet hospital.
Does Petco Ft. Worth offer vaccinations?
Yes, Petco Ft. Worth provides vaccinations.
Does Petco Ft. Worth offer curbside pickup?
Yes, curbside pickup is available at Petco Ft. Worth. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Ft. Worth Petco?
Hamster and guinea pig prices vary by location. Call your Ft. Worth Petco at 8173771968 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Ft. Worth sell dogs?
No, Ft. Worth Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Ft. Worth offer for pet care?
Petco Ft. Worth offers premium pet foods, expert training, vaccination services, grooming, and personalized pet care.
Does Petco Ft. Worth have a full-service veterinary hospital?
No, Petco Ft. Worth does not have a full-service veterinary hospital, but they do offer vaccination services.
Can I pick up my online Petco order curbside at the Ft. Worth location?
Yes, curbside pickup is available for eligible products at Petco Ft. Worth.
What are the opening hours of Petco Ft. Worth?
Petco Ft. Worth is open Monday through Saturday from 9 am to 9 pm, and Sunday from 10 am to 7 pm.
Does Petco Ft. Worth sell dogs or cats?
No, Petco Ft. Worth does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at this store.
Are there any grooming or training services available nearby Petco Ft. Worth?
Yes, the Vetco Vaccination Clinic nearby offers pet grooming, training, and other pet services.
What nearby stores can I visit for party supplies after shopping at Petco Ft. Worth?
You can visit Party City near Petco Ft. Worth for party supplies, costumes, and gifts.
Are there dining options near Petco Ft. Worth for a meal after my visit?
Yes, nearby dining options include Firehouse Subs, McDonald's, Arby's, and Wings Over Fort Worth.
Does Petco Ft. Worth provide same-day delivery services?
Yes, Petco Ft. Worth offers same-day delivery for your convenience.
Can I book grooming services at Petco Ft. Worth online?
Yes, you can book grooming services online through Petco's grooming reservation link for the Ft. Worth location.