Petco

Reviews

• MP

  Michelle Phillips

  6 days ago
  4.0
  I have been coming to this location on Custer for several years. I have always had good service and friendly staff. The girl who checked me out yesterday seemed irritated with me after I declined to donate to the rescue animal tab. I always do, this time I paid in cash to avoid being asked again to donate and was still asked to decline the donation. She acted very unhappy with me, enough that I felt the need to tell her I always donate when I come in and have rescue animals at home. We should not feel guilted into donating every single time we come.
• SI

  Sara Iovinelli

  6 days ago
  5.0
  Our kids enjoy visiting your store. The staff is consistently kind and helpful. Our kids have purchased several hamsters from this location, and I have been particularly impressed by the time your team takes to educate us. They always ensure the hamsters will be properly cared for before they go home, which I truly appreciate.
• SP

  Shiloh Peaden

  Apr 3, 2026
  5.0
  Amber O did an amazing job on Tilly and got her out so quick. I love this new grooming staff.
• KH

  Kristina Henry

  Mar 26, 2026
  1.0
  Petco has always been what I would consider to be the classic cuts of the grooming industry. I was recommended to one specific groomer here. When I called, I talked to him on the phone and scheduled with him. I confirmed, it will be you grooming him?! Yes! It will be me. When I dropped my dog off, I confirmed in person, you will be grooming him? Yes! It will be me. I drop off my dog at 11. I didn’t get my dog back until 3:45. They asked me for a tip, and on the tip I see that my dog was groomed by Tiffany instead. I go to get my dog and I said, I specifically asked for DeAngelo. I brought my dog here just for him. She said, I lost a dog today, so he said I could have one of his - “this one”. When he came out, and brought my dog, I confronted him, stating that he lied to me by telllng me over and over again that he would do it and then passed my dog off to another groomer. He said that my dog wasn’t comfortable with him so he gave him to her bc she has more experience. I said, why didn’t you call me to pick him up instead of passing my dog off? He lied to me multiple times. I beg you, don’t take your dog to a place that lies to you. If they lie about this, then they will lie about anything. The ethics are shaky and your animal can’t defend themself. Outside of the continuous lies, this was the most expensive grooming I’ve ever had done, $111. They charge extra to do nails, they include a materials charge, and charge to brush your dog. For $111 you can pretty much go anywhere. For that, I would expect at the very least, honesty.
• TT

  Tarun

  Mar 14, 2026
  5.0
  We just wrapped up Fundamental Dog Training at Petco with trainer Kelaysia, and it was an amazing experience from start to finish! Kelaysia is incredibly knowledgeable — she clearly knows her stuff and made even the trickiest concepts easy to understand. Her patience with Astro (and with us!) was remarkable, and her genuine love and care for the animals she works with shines through in every session. Astro has grown so much through this program. He's picked up skills we're truly amazed by, and we owe it all to Kelaysia's expert guidance. Highly recommend her to any dog owner looking for a trainer who is professional, passionate, and truly gets results! 🐾

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