Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Frisco North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
197 reviews
5 stars
155
4 stars
15
3 stars
5
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, professionalism, and genuine care for pets.
Communication Issues
Several reviews highlighted poor communication, particularly from front desk staff, leading to frustration and dissatisfaction.
Inconsistent Experiences
Customers reported varying experiences, with some praising the quality of care while others expressed disappointment in service and treatment.
Long Wait Times
Multiple reviews mentioned long wait times for appointments and procedures, causing stress for both pets and owners.
High Costs
Some customers felt that the pricing was high and criticized the additional fees associated with services.
- JHJulie HillsJan 1, 20265.0This is my favorite Banfield by far! It’s the only one I’ve found that’s not attached to a Petsmart. They’re super sweet and you can tell they really love animals!!
- CZChase ZurbriggenDec 9, 20255.0I have been taking my two dogs Obi and Levi to this Banfield location for the last 3 years and I have never once had a bad experience. There are many other locations I could not say the same however, the staff and all the doctors I have met with here are extremely kind and helpful. In my most recent visit I had the pleasure to meet Doctor Saied Ghiasi. After introducing himself the first thing he tells me is how wonderful it was to work with my two boys, and proceeded to go over all the results of their examinations and blood work. He is extremely knowledgeable, and any concern I had he was able to answer with a solution or proper course of action. He also went out of his way to do some extra research for some additional supplements and followed up with me via email. It genuinely made feel like he cared about my dogs and me as a dog parent. I never leave reviews, but if you are looking for vet that cares then look no further. This is the hand downs best Banfield location and it’s not even close. I cannot recommend Doctor Ghiasi or the rest of the staff here enough.
- MRMiranda RamirezDec 2, 20255.0My cat had a tumor removed in August of this year. Awesome service and everyone was so professional. Very satisfied with the service there and my cat had a great outcome.
- BBBooky BookyDec 1, 20255.0Great place for the pets
- JCJessica CaseyNov 10, 20255.0The staff and vet took such great care of my dog Lulu and took their time explaining everything.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the hospital hours for Banfield Pet Hospital in Frisco North?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
What types of preventive pet health care services does Banfield offer?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as preventive care services.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get general pet care advice and triage support 24/7 via Vet Chat through the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The plan provides annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It's not insurance but offers discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital in Frisco North?
You can schedule an appointment online through their website or via the Banfield app available on iOS and Android.
Are there other veterinary clinics near Banfield Pet Hospital in Frisco North?
Yes, nearby veterinary clinics include Animal Care Centre and Bobo Greg DVM, which offer additional pet services in the area.
What nearby places can I visit after an appointment at Banfield Pet Hospital?
After your visit, you might enjoy treats at Funky Munky Shaved Ice Frisco, a dessert and smoothie bar nearby.
Can the nearby Shawnee Trail Sports Complex be a good spot for pet exercise after visiting Banfield?
Yes, Shawnee Trail Sports Complex offers park and gym facilities nearby, making it ideal for outdoor pet exercise and recreation after your visit.
Does Banfield Pet Hospital have accessible facilities and is it welcoming to LGBTQ clients?
Yes, Banfield has wheelchair accessible restrooms and openly welcomes LGBTQ clients, ensuring a comfortable environment for all.