Brand Certified
Banfield Pet Hospital
4.2(401 reviews)
Certified by Banfield Pet Hospital • Apr 12, 2026
Business Details
5399 Warren Pkwy, Frisco, TX
75034, United States
Certified by Banfield Pet Hospital • Apr 12, 2026
(972) 335-9292
Certified by Banfield Pet Hospital • Apr 12, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Apr 12, 2026
About
Certified by Banfield Pet Hospital • Apr 12, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Frisco Legacy provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Apr 12, 2026
Hours
Certified by Banfield Pet Hospital • Apr 12, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM
Reviews
4.2
401 reviews
5 stars
285
4 stars
32
3 stars
21
2 stars
13
1 star
50
- EEErinMar 27, 20265.0Everyone that works here is compassionate about animals and extremely professional and sweet.
- DDDeannaMar 23, 20261.0Unless you want your pet to die; stay away from this place!
- HTHanna TauriainenMar 21, 20265.0Took care of my Reldy after she ATE SAND for whatever reason. Thanks for saving her and telling us how to handle because I couldn't live without my resident couch potato poodle. Picture of her feeling better
- JSJuan Ricardo Pena SFeb 3, 20261.0I had a very disappointing experience at Banfield Pet Hospital. On Sunday, my dog was attacked at the park, so I took him to Banfield to be examined. They checked him and told me they didn’t find anything wrong. However, later that night, my dog was acting strange, and while petting him I found an open wound that the clinic completely missed. The next day, I had to take him back again so they could finally treat the wound. On top of that, I was prescribed eye medication. I specifically requested eye drops, but they gave me an ointment instead. I did not use it. When I called the next day to have it exchanged for the drops I originally requested, they told me it was not possible and that I would have to pay again — even though the mistake was theirs. This experience was frustrating and concerning. If you go to this location, make sure they carefully check your pet and double-check all medications before you leave.
- BMBrian MericleDec 16, 20255.0Good care for Gooñdendoodle with recent annual physical & teeth cleaning
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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