Petco

4.3
905 reviews

About

Pet StorePet supply store
Visit your Fort Worth Pet Store located at 5600 Overton Ridge Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5600 Overton Ridge Blvd, Fort Worth, TX
76132, United States

Hours

Reviews

4.3
900 reviews
5 stars
558
4 stars
170
3 stars
77
2 stars
29
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising their friendliness and helpfulness, while others report rudeness and lack of assistance.

Cleanliness

Several customers noted cleanliness issues, including unsanitary conditions and unkempt areas in the store.

Grooming Services

Grooming experiences are mixed; some customers are satisfied with the service, while others express dissatisfaction with the quality and communication.

Product Availability

Customers frequently mention issues with product availability, including items being out of stock or misrepresented online.

Animal Care

Concerns were raised about the treatment and conditions of animals in the store, particularly regarding fish and other pets.
  • CL
    Colt Lancer
    Nov 17, 2025
    5.0
    Staff members are friendly and informative of products and helpful when questions are asked.
  • MR
    Miriah Roberts
    Nov 16, 2025
    1.0
    Can’t say I’ve had much of any pleasant experiences here. Inconsistent on whether or not they’re willing to accept walk-ins for dog nail trimmings. I’ve been turned away multiple times even though I’ve been told they take them without rationale. Today I called to verify and what time they were open until and they were closed more than 30 minutes prior to what I was told on the phone.
  • SS
    Shellie Sullivan
    Nov 14, 2025
    5.0
    The staff at this store were extremely helpful and knowlegeable finding special items and the products were expansive and decent priced!
  • NN
    Natalie Nguyen
    Oct 29, 2025
    1.0
    Do not go here, such a waste of money. Charged $55 for nothing basically and required to tip? That’s ridiculous you’re being paid for your job and for you to hassle a tip it’s crazy.
  • LM
    Lori Magisch
    Oct 17, 2025
    5.0
    Helpful employees! The stocker &cashier ladies both were very thorough & friendly (was there 10/15 around 12:30ish)! Petco had a good sale as well as we had a coupon from being a member. Our kitty is happy she got all her toys, Halloween goodies, as well as her litter! Now if they just sold her food - purina CatChow senior essentials 7+ - it'd be a one stop shop!

Frequently Asked Questions About Petco

Does the Petco Hulen location have a vet hospital?

No, Petco Hulen does not have a full-service vet hospital.

Does Petco Hulen offer vaccinations?

Yes, Petco Hulen provides vaccinations.