Petco

4.1
1007 reviews

About

Pet StorePet supply store
Visit your Fort Worth Pet Store located at 2241 Porter Creek Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2241 Porter Creek Dr, Fort Worth, TX
76177, United States

Hours

Reviews

4.1
1,003 reviews
5 stars
567
4 stars
197
3 stars
80
2 stars
46
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

While some customers praised the staff for being friendly and helpful, others reported rude and dismissive behavior from certain employees.

Grooming Services

Grooming experiences varied significantly; some customers were very satisfied with the grooming services, while others reported poor quality and unprofessional behavior from specific groomers.

Cleanliness and Organization

Several reviews highlighted issues with store cleanliness and organization, including dirty tanks and unkempt areas.

Customer Service Issues

Many customers expressed frustration with customer service, citing long wait times, unhelpful staff, and issues with pricing and billing.

Product Availability

Customers noted a decent selection of products, but some experienced difficulties finding specific items or faced discrepancies between in-store and online prices.
  • MS
    Michael Stovall
    6 days ago
    5.0
    The staff is great, very knowledgeable.Enjoy going to that store
  • CR
    Crystal Ross
    Nov 15, 2025
    5.0
    Pet groomer Leif Wymer is amazing. I highly recommend. Very professional & is great with your dogs.
  • RR
    Rey
    Nov 15, 2025
    5.0
    We have been working with Alexis for years. She is the best groomer we have ever had. She makes our dog comfortable and is beyond friendly to us humans too. Alexis is a great access to this store and honestly the only reason we come here. I highly recommend Alexis for your grooming needs
  • MT
    Michelle Token
    Nov 12, 2025
    5.0
    Everytime I come in here, the morning ladies always so sweet to me and makes sure I’m seen before I even enter the store! Haley is a very well rounded young lady and knowledgeable. If she doesn’t have the answers then she will make calls till she finds them for you. I love this store.😄
  • JN
    JoAnn Nelson
    Nov 7, 2025
    5.0
    My granddaughters and I had a great experience! We came in to get fish for our tank. The young man that helped us was friendly and patient with us while we decided what we wanted.

Frequently Asked Questions About Petco

Does the Petco West Fort Worth location have a vet hospital?

No, Petco West Fort Worth does not have a full-service vet hospital.

Does Petco West Fort Worth offer vaccinations?

Yes, Petco West Fort Worth provides vaccinations.