Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fort Worth Trinity Commons provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
214 reviews
5 stars
150
4 stars
21
3 stars
8
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, particularly highlighting specific veterinarians like Dr. Tims and Dr. Rossi.
Communication Issues
Several reviews mentioned poor communication, including lack of updates on pet status and unclear billing practices, leading to frustration among customers.
Cost Concerns
Numerous customers expressed dissatisfaction with pricing, feeling that services were overpriced and that they were pressured into unnecessary treatments or plans.
Mixed Experiences
While some customers had positive experiences with care and service, others reported negative interactions, particularly with specific staff members, leading to a lack of consistency in service quality.
Emergency Care
Some reviews highlighted the hospital's responsiveness in emergency situations, with staff providing timely and compassionate care.
- KMKassie M.Nov 1, 20255.0I've been coming to Banfield Pet Hospital for about two years. Dr. Time is such a knowledgeable, kind, and caring veterinarian. I find that the staff is always helpful, friendly, kind, and knowledgeable as well. My cat has dental issues and my wellness plan helps cover some of the costs, along with exams and vaccines. I'm thankful that this location is always willing to be flexible and accommodate my cat's needs.
- ABAdam BorelandSep 19, 20251.0Dr. Tim’s is questionable & unprofessional.
- DEDance Accepts EveryoneSep 19, 20251.0Dr. Bryan Tims yelled at me very angrily, put his finger in my face and proceeded to put his face into mine. Slammed doors and yelled in the lobby in front of customers. A little backstory, we dropped off at 9:30am for a simple exam, she was ready at 2:30pm. I had to call to find out she’s ready. I was very angry and we were not aware to give a pick up time, they just assumed. He could’ve communicated kindly and professionally but instead he was mad, said “i don’t care” when i mentioned corporate and acted a fool. I have worked in positions of power and you never act like that when communicating with a mad customer. The interm director came and gave me corporates contact in a calm, kind and professional manner. She apologized and honestly made me less angry. Now we know why there’s an interm director, cause they don’t want to work with diva doctors. I highly suggest you go somewhere else cause he doesn’t care about his organization that pays him? How’s he going to care for your fur baby.
- LSLaura SmithSep 12, 20255.0My dog was having cluster seizures despite being on seizure medication. The Ft Worth Trinity Commons staff got my and my dog in right away and seemed genuinely concerned about her health. The Vet checked her thoroughly and suggested changing her medication, which we did. Thank you Trinity Commons staff!
- VCVictor CalderonSep 9, 20251.0I took my dog to this vet because he was sick, and the visit cost me $500. They told me he was okay, but the very next day he was still sick with the same symptoms. I had to take him back, and that visit ended up costing another $700. On top of that, the receptionist was not helpful and made the experience even more stressful. It honestly felt like they cared more about charging fees than actually helping my dog. I would not recommend this place. If you want better care and a team that seems to truly care about the animals, I suggest going to THE PARC instead.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Fort Worth Trinity Commons offer?
Banfield Pet Hospital provides preventive care such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, dental, end of life care, and DNA testing, among others.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care. They can provide urgent care advice during hospital hours and referrals to emergency hospitals or specialty providers. After hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice 24/7 through Vet Chat on the Banfield app.
What are the operating hours of Banfield Pet Hospital in Fort Worth Trinity Commons?
Open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online via Banfield's website or through the mobile app for iOS and Android. Appointments are required.
Does Banfield Pet Hospital have facilities accessible to people with disabilities?
Yes, the hospital has wheelchair accessible restrooms and welcomes all pet owners, including LGBTQ communities.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan including exams, vaccines, diagnostics, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments and automatically renews each year unless paid in full at enrollment.
Are there any places to eat near Banfield Pet Hospital in Fort Worth Trinity Commons?
Yes, nearby options include Keke's Breakfast Cafe for breakfast and brunch and Red Hot & Blue, a Southern barbecue restaurant, perfect for a meal before or after your visit.
What nearby services can complement a visit to Banfield Pet Hospital?
Nearby services include Glamour Paws pet grooming for pet care needs, as well as Great Clips for haircuts or Sharkey’s Cuts for Kids if you are visiting with your family.
What nearby educational and professional services are close to Banfield Pet Hospital?
Mathnasium tutoring center and Queen of Heaven Academy are close by for educational needs. Professional services like Michael Curtis Realty, Pixel Web Experts, and Courtney Nickol & Associates offer real estate, IT, and marketing support nearby.