Banfield Pet Hospital® - Fort Worth Downtown provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
My pet was in great pain and was suffering from an illness that required her to be put down. This was a very difficult decision for my family and did not come easily. After discussing about the two step procedure with the staff at Banfield, my wife I decided we would stay for the first step. The staff gave us time to say goodbye and then took our beloved family member to the back to get her prepped up. After waiting a couple of minutes a staff member returned to the waiting room and told us we could leave and they would proceed with both procedures. This is something my wife and I did not agree on but we let it slide and left the waiting room.
After paying the bill we headed home and consoled each and was relieved that our pet was not suffering any more. We continued to make arrangements in giving away Stella's toys and bedding to family members when we received a call from a manager at Banfield two hours later saying that they are with Stella. I was shocked because she should have been put to sleep 2 hours ago. The manager stated that she has a coworker that would like to take our dog and pay for the medications & surgery and send her to a home in Austin (family member).
My wife and I have been going through a lot during this time and to have our wishes not honored and respected made us angry. The manager said we would have to come back and sign a release (even though we paid for her euthanasia treatment). We thought we had closure two hours ago but now we would have to go through this again was heart breaking.
I hope Banfield addresses the management at this store and customers don't experience this situation.
MM
malena munoz
Aug 4, 2025
5.0
I've brought all of my pets in here in the last 4 years. They're always super friendly and sweet to my dogs and my dogs can get nervous but of course with treats on hand they warm up to everyone. Im also an anxious dog mom so I always bring them in or even use the vet chat and they'll call to follow up and answer anything I might have questions on
AC
Anne Carroll
Jul 31, 2025
5.0
I’m trying to post a review for Banfield groomers. The facility on Carroll is excellent. Took my Precious in for her regular spa-day and she’s home in a deep sleep.
I use Kim but recommend anyone there. Excellent job.
DS
Destini Stephens
May 31, 2025
5.0
I had a great experience. Took my dog here dog for a follow up after they were neutered and they took really good care of Loki. The process was quick and easy and the Darian really cared for him well. Love her! And so does my boy!
PD
Patricia Deaver
Jan 22, 2021
4.0
They explained care for my breed and explained meds well
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Fort Worth Downtown?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and on Sundays from 9:00 AM to 5:00 PM. The hospital is closed on certain holidays like November 26-27 and December 24-25.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals or specialty providers. After hours, contact your local emergency hospital.
What veterinary services does Banfield Pet Hospital offer?
Services include preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What is an Optimum Wellness Plan and what does it cover at Banfield?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care. It does not cover treatments for unpredictable or abnormal conditions but discounts apply for those.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support from a veterinarian via Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or by using the Banfield mobile app available on iOS and Android.
What COVID-19 safety measures are in place at Banfield Pet Hospital?
Banfield encourages drop-offs, follows increased cleaning protocols, empowers hospital teams to ensure safety, and promotes 24/7 Vet Chat™ virtual care to reduce in-person visits.
Which nearby pet-related places can I visit along with Banfield Pet Hospital?
Nearby pet-related locations include Tall Tails Rescue and Transport, which is an animal shelter and offers education, and PetSmart, a pet store that also provides pet services. These locations complement your pet care routine alongside veterinary services.
What nearby shopping centers and stores are close to Banfield Pet Hospital in Fort Worth Downtown?
Montgomery Plaza is a nearby shopping center offering a variety of stores. Other nearby stores include Five Below, Michaels Stores, Ross Dress for Less, and Marshalls & HomeGoods, ideal for shopping conveniently before or after your vet visit.
Can I find food options near Banfield Pet Hospital?
Yes, nearby dining options include Chick-fil-A for fast food and MidiCi The Neapolitan Pizza Company for pizza and casual dining, perfect to grab a meal before or after your visit.