Banfield Pet Hospital® - Hulen provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being friendly, attentive, and caring towards their pets.
Service Quality
There were mixed reviews regarding the quality of service, with some customers expressing dissatisfaction with the care provided, particularly in urgent situations.
Pricing Concerns
Several reviews mentioned that the services were perceived as overpriced, with some customers feeling blindsided by unexpected charges.
Appointment Issues
Customers frequently reported frustrations with appointment scheduling, including cancellations and long wait times.
Compassion and Communication
Some reviews highlighted a lack of compassion from certain veterinarians and poor communication regarding treatment options and costs.
LK
Lainy Kath
Oct 1, 2025
5.0
Dr. Candella is amazing. he took care of my 8yo pitbull and made sure he was thoroughly examined and comfortable. best vet ive ever come across. thank you Banfield for having such a great vet on your team.
YA
Yvette Ayala
Sep 15, 2025
3.0
My two small Yorkies do not go to the vet as often, other then their annual vaccinations.
Staff is nice, but I feel it's overpriced.
AR
Alexis Romo
Aug 28, 2025
5.0
This place has anal glands expressions without appointments and are great if you need quick appointments.
BH
Brynn Hernandez
Aug 15, 2025
1.0
I've been with banfield for the entirety of my dogs life (6yrs). We have moved several times and have worked with and met some really great Doctors and staff within the Banfield organization. Ive also been a member of their wellness plan for years. I dont necessarily have a problem with Banfield itself, but I have a MASSIVE problem with the lack of compassion Dr. Hurst had for my dog when she tore her CCL. We needed surgery, and we couldnt get the surgery without a referral. After days of calling multiple times a day where I was completely ignored by Dr. Hurst I made the decision to go to CityVet on Hulen. There I got a same day appointment, the referral was completed before I left the building AND the medication we received cost LESS than what I paid at Banfield even though I received more tablets. My dog had her surgery on August 8th with ZERO input or help from Dr. Hurst. I'm not saying don't go to a Banfield, but I am going to say Dr. Hurst may be too overwhelmed or too busy to care for your pet. After looking at the cost of the wellness program we have also decided it would be cheaper to stick with CityVet and will be canceling our wellness plan. Thanks Dr. Pribula at CityVet!
WD
Weston Dunn
Jul 18, 2025
5.0
Always friendly, even though Dr. Hurst isn't there anymore. Our puppies are in great hands.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Hulen offer for pets?
Banfield Pet Hospital in Hulen offers quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, parasite control, nutrition advice, and more.
What are the operating hours of Banfield Pet Hospital in Fort Worth?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals or specialists. Outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition and dental consultations. They are not insurance but include discounts on treatment. Plans renew annually unless paid in full upfront.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via their website or mobile app, or call the hospital directly at +1 817-732-7387. Appointments are required for visits.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ via the Banfield app to get 24/7 remote general pet care advice and triage support from a veterinarian.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and get a call when ready, and Virtual Visits for Optimum Wellness Plan clients to get care from home.
Are there any pet-related stores near Banfield Pet Hospital in Hulen?
Yes, there are two PetSmart locations nearby — one as a pet store and another offering pet grooming services. These can be convenient stops for pet supplies or grooming before or after your vet visit.
What dining options are available close to Banfield Pet Hospital in Fort Worth?
Nearby restaurants include Genghis Grill (Mongolian/Asian cuisine), On The Border Mexican Grill & Cantina, MrBeast Burger, Man Vs Fries, and i Fratelli Pizza, offering a variety of meal choices around Bryant Irvin Rd.
What other services can visitors find near Banfield Pet Hospital in Hulen?
There are several beauty salons, barbershops, a FedEx Office Print & Ship Center, and a golf club nearby, making it easy for customers to combine pet care visits with personal errands or leisure activities.