Banfield Pet Hospital

3.9
298 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Hulen provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
4465 Bryant Irvin Rd, Fort Worth, TX
76132, United States

Hours

Reviews

3.9
298 reviews
5 stars
183
4 stars
34
3 stars
13
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being friendly, attentive, and caring towards their pets.

Service Quality

There were mixed reviews regarding the quality of service, with some customers expressing dissatisfaction with the care provided, particularly in urgent situations.

Pricing Concerns

Several reviews mentioned that the services were perceived as overpriced, with some customers feeling blindsided by unexpected charges.

Appointment Issues

Customers frequently reported frustrations with appointment scheduling, including cancellations and long wait times.

Compassion and Communication

Some reviews highlighted a lack of compassion from certain veterinarians and poor communication regarding treatment options and costs.
  • LK
    Lainy Kath
    Oct 1, 2025
    5.0
    Dr. Candella is amazing. he took care of my 8yo pitbull and made sure he was thoroughly examined and comfortable. best vet ive ever come across. thank you Banfield for having such a great vet on your team.
  • YA
    Yvette Ayala
    Sep 15, 2025
    3.0
    My two small Yorkies do not go to the vet as often, other then their annual vaccinations. Staff is nice, but I feel it's overpriced.
  • AR
    Alexis Romo
    Aug 28, 2025
    5.0
    This place has anal glands expressions without appointments and are great if you need quick appointments.
  • BH
    Brynn Hernandez
    Aug 15, 2025
    1.0
    I've been with banfield for the entirety of my dogs life (6yrs). We have moved several times and have worked with and met some really great Doctors and staff within the Banfield organization. Ive also been a member of their wellness plan for years. I dont necessarily have a problem with Banfield itself, but I have a MASSIVE problem with the lack of compassion Dr. Hurst had for my dog when she tore her CCL. We needed surgery, and we couldnt get the surgery without a referral. After days of calling multiple times a day where I was completely ignored by Dr. Hurst I made the decision to go to CityVet on Hulen. There I got a same day appointment, the referral was completed before I left the building AND the medication we received cost LESS than what I paid at Banfield even though I received more tablets. My dog had her surgery on August 8th with ZERO input or help from Dr. Hurst. I'm not saying don't go to a Banfield, but I am going to say Dr. Hurst may be too overwhelmed or too busy to care for your pet. After looking at the cost of the wellness program we have also decided it would be cheaper to stick with CityVet and will be canceling our wellness plan. Thanks Dr. Pribula at CityVet!
  • WD
    Weston Dunn
    Jul 18, 2025
    5.0
    Always friendly, even though Dr. Hurst isn't there anymore. Our puppies are in great hands.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.