Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Hulen provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
300 reviews
5 stars
183
4 stars
34
3 stars
13
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, helpful, and caring towards their pets.
Service Quality
There were mixed reviews about the quality of service, with some customers expressing dissatisfaction due to long wait times and perceived lack of compassion from certain veterinarians.
Pricing Concerns
Several reviews highlighted concerns about high prices and unexpected charges for services, leading some customers to seek care elsewhere.
Communication Issues
Customers reported problems with communication, including difficulties in getting timely updates about their pets and issues with appointment scheduling.
Compassion and Care
While some customers appreciated the care provided, others felt that the level of compassion varied significantly among staff, particularly during critical situations.
- MSMegan SkinnerJan 4, 20261.0I brought in one of my clients cats because this is the vet that was recommended to me by my client. We were the first people there and were seen pretty immediately. However upon only looking at him while he was still in the kennel not even attempting to touch him, they wanted to charge $721 to FULLY sedate. So I informed the Tech that they needed to contact my client for authorization. When the Vet tech talked to my client at 10:30 to authorize the service. My client asked for a light sedative and the tech said she would ask the doctor what she was comfortable with. Then they too the cat back I called at 1:00 to check on progress and they informed me that he had not been seen yesterday and that he was going to be seen next. That is 2.5 hours that he was back there unseen. Upon hearing this I waited another hour. Since I’d had not heard anything from the Banfield Pet Hospital or my Client I went in to get the answers I was looking for. When I got in I was informed that Dr. Hurst had tried to contact my client multiple times but hadn’t heard from my client, they then told me if I wanted to I could contact my client. So with us approaching 4 hours I called my client and she sent me picture proof that Dr. Hurst had NOT called or attempted to contact her. I informed the front desk staff that no one had contacted my client. The doctor then and only then promptly called my client, only to tell my client that they weren’t comfortable doing anything unless he (the cat) was fully sedated. My client told them to give his some meds and give him back and she would take care of it. After waiting for about 45 more minutes I was informed that Dr. Hearst had moved on to other patients so they didn’t know how long the weight was going to be. $270, and an essentially untouched cat later… I do NOT recommend you take your animals to this Banfield Pet Hospital off of Bryant Irvin road . I’ll tell you that much.
- GGGreyscaleNov 29, 20252.0People were nice but things didn't get written in the records so had to jump through hoops to get the information...
- LKLainy KathOct 1, 20255.0Dr. Candella is amazing. he took care of my 8yo pitbull and made sure he was thoroughly examined and comfortable. best vet ive ever come across. thank you Banfield for having such a great vet on your team.
- YAYvette AyalaSep 15, 20253.0My two small Yorkies do not go to the vet as often, other then their annual vaccinations. Staff is nice, but I feel it's overpriced.
- ARAlexis RomoAug 28, 20255.0This place has anal glands expressions without appointments and are great if you need quick appointments.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Hulen offer for pets?
Banfield Pet Hospital in Hulen offers quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, parasite control, nutrition advice, and more.
What are the operating hours of Banfield Pet Hospital in Fort Worth?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals to emergency hospitals or specialists. Outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition and dental consultations. They are not insurance but include discounts on treatment. Plans renew annually unless paid in full upfront.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via their website or mobile app, or call the hospital directly at +1 817-732-7387. Appointments are required for visits.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ via the Banfield app to get 24/7 remote general pet care advice and triage support from a veterinarian.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and get a call when ready, and Virtual Visits for Optimum Wellness Plan clients to get care from home.
Are there any pet-related stores near Banfield Pet Hospital in Hulen?
Yes, there are two PetSmart locations nearby — one as a pet store and another offering pet grooming services. These can be convenient stops for pet supplies or grooming before or after your vet visit.
What dining options are available close to Banfield Pet Hospital in Fort Worth?
Nearby restaurants include Genghis Grill (Mongolian/Asian cuisine), On The Border Mexican Grill & Cantina, MrBeast Burger, Man Vs Fries, and i Fratelli Pizza, offering a variety of meal choices around Bryant Irvin Rd.
What other services can visitors find near Banfield Pet Hospital in Hulen?
There are several beauty salons, barbershops, a FedEx Office Print & Ship Center, and a golf club nearby, making it easy for customers to combine pet care visits with personal errands or leisure activities.