Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - N Fort Worth provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
347 reviews
5 stars
215
4 stars
40
3 stars
19
2 stars
14
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, caring, and attentive to their pets.
Communication Issues
Numerous reviews highlighted poor communication, with customers feeling uninformed about their pets' care and treatment plans.
Service Quality
There were mixed reviews regarding the quality of service, with some customers expressing dissatisfaction over long wait times and lack of thorough examinations.
Billing Concerns
Several customers reported feeling overcharged and confused by billing practices, particularly related to the wellness plan.
Care and Compassion
Some reviews noted instances of compassionate care during difficult situations, such as end-of-life decisions for pets.
- AAAlexNov 30, 20252.0The front desk staff and vet techs are friendly and treated my dog well that's about where the friendliness ended. My dog has very bad allergies to grass and had gotten 2 infections in about 3 months, the first time they prescribed him antifungals for about 2 weeks but the second time they prescribed him 3 daily pills, daily showers with antifungal shampoo, and mometamax for 30 days. Little did we know mometamax is a steroid typically not used for that long, since his infection was deep we ended up using 3 bottles over the course of the month (which the vet prescribed) by the end of the month his skin was insanely dry i mean his skin on his stomach and chest completely replaced itself coming off in sheets. We would've refrained from using it as much of the vet actually took the time to explain his recommendations but each time we were notified we could pick up our dog we were met with very frantic phone conversations with industry lingo that got us confused with little time to come up with questions. The conversations were short and limited to pricing rather than the issue at hand of why he had an infection, preventatives, and explanations. No vet we had met in the 5 years there took the time to fully explain anything they prescribed and we never met a vet face to face at any given time only over the phone for less than 5 minutes. Not to mention each time we would take our dog for a simple check up he would be there for at LEAST 5 hours with no food or water it seems as he was always very thirst and hungry by the time we got him back. 1/10 would NOT recommend.
- JWJanice WhitchurchNov 23, 20255.0Seen by Vet Tech Katlyn. Saw Dr. Garrett. Good visit. Addressed all symptoms reviewed Gave Rx Good report.
- ABAndrienne BobbieNov 4, 20252.0I always feel like I’m being robbed here. How do I leave with a $700 bill with pet insurance? That’s after spending $400 a month ago
- RHRebecca HoltOct 23, 20255.0Extremely friendly staff
- DWDiana WarrenSep 27, 20251.0Unfortunately we have experienced an ongoing, unpleasant and dangerous interaction with Banfield Pet Hospital of North Fort Worth Alliance. As many of you may know we have a dog with very particular needs and issues. We have spent countless sleepless nights and an uncounted amount of money to give her the best life possible including removing the grass from our backyard because of her allergies. Her first vet there was amazing! Dr. Sloan saved her life after a previously unknown drug allergy almost killed her. Unfortunately she left the practice some time ago and we have had a string of poor service since. We have struggled to get basic care necessary for our dogs because of their stringent scheduling and overbooking. Walk-in only services such as nail trimming or gland expression is only offered Tuesday-Thursday from 2-5. I’ve called to ensure service is available only to be told upon arrival sorry we can’t. We have paid our premium each month for 2 dogs for over 7 years. The end came this summer when our high needs dog had a severe onset of issues. She was taken to an emergency vet and we realized the her liver numbers were off the charts. Less than a month before the issue she had been to Banfield for her semi-annual comprehensive exam. I stayed with her to reduce her anxiety. They ran their tests and she was given the all clear. While at the emergency vet i checked her blood work only to find off rhe chart liver numbers. Not one mention of her liver numbers was ever discussed at her visit. After the emergency visit I called to inquire as to why we were never informed of her blood test results. It took well over a month for the investigation to be concluded. They finally decided to agree to cancel her wellness plan because of their failure to support her needs. The kicker is the refuse the cancel the plan for our other dog. Why would I consider continuing to take our other dog to their practice? I have requested multiple times for them to cancel our other dog’s plan. I have been left with no other option than to provide the public with their incompetence and inability to provide necessary services. Please, if you care about your pet please do not trust Banfield Alliance to care for them.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in N Fort Worth?
Banfield Pet Hospital in N Fort Worth is open every day from 7:00 AM to 6:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services, but they offer urgent care advice during hospital hours and can provide referrals if needed.
What preventive care services does Banfield Pet Hospital offer for pets?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in Banfield's Optimum Wellness Plan for pets?
The plan covers annual preventive care like exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, with automatic yearly renewal.
How can I pay for my pet’s Optimum Wellness Plan at Banfield?
Payment can be spread across 12 monthly installments automatically withdrawn from your bank account or credit card, or you can pay the full amount upfront.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room visits where you stay with your pet, drop-off appointments where you leave your pet and they notify you when ready, and virtual visits for Optimum Wellness Plan members.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for veterinary services.
Where is Banfield Pet Hospital located and how can I schedule an appointment?
Banfield Pet Hospital is located at 2900 Heritage Trace Pkwy, Fort Worth, TX 76177. You can schedule appointments through their website or app.
What nearby pet-related services and stores are close to Banfield Pet Hospital?
Nearby you’ll find PetSmart, which offers pet supplies and services, and Fort Worth Animal Care & Control, useful for animal shelter needs.
Are there convenient places to eat or relax near Banfield Pet Hospital?
Yes, nearby spots include Chick-fil-A for fast food, Smoothie King for health-focused drinks, and The Sweet Spot Bakery for desserts.
What other health services are available near Banfield Pet Hospital in N Fort Worth?
Nearby health services include Total Men's Primary Care - Alliance, Medical Clinic of North Texas, and Advanced Eye Clinic for various medical needs.