Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
In September 2023, my family and I made the decision to have our baby Tohru put down after her diabetes became unmanageable with medication. Saying goodbye to a dog is one of the most painful moments of life, and the team here carried us through it with so much love and humanity. They cried with us , treated our girl like family, and never rushed our grief. When I came back later to pick up her ashes and keepsakes, they were just as warm and caring. If you’re a pet parent looking for euthanasia and cremation services they’re fairly priced and so considerate. Years have passed, and y’all’s kindness has stayed with me. I will always be grateful for the care, humanity, and love you showed us. Thank you from the bottom of my heart for the compassion you showed me and my sweet Tohru. I hope you know the way you cared for both of us made an unbearable day feel a little less lonely!
EH
Ed and Lori Hines
Nov 19, 2025
1.0
Do not use this location!!! Bad communication. They do not do what they say they will do. They don’t schedule appoints accurately or communicate effectively. Chart shows inaccurate procedures conducted that didn’t happen. Communication is terrible.
Paying high monthly insurance coverage without receiving services scheduled.
Be warned!
SW
S Wood
Oct 10, 2025
5.0
Vanessa was amazing as always! She always helps me with Hattie my French bulldog. She understands her allergies and is so helpful. Thank you for being so amazing!
CW
Carol Wall
Jul 18, 2025
1.0
Do not use Banfield hospital in Ridgemar. Every month they screw up my dogs medication.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What emergency services does Banfield Pet Hospital offer?
Banfield Pet Hospital does not provide emergency care. You can call during hospital hours for urgent advice and referrals. After hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, Optimum Wellness Plan clients can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
What preventive care services are available at Banfield Pet Hospital?
Preventive care services include vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
How does the Optimum Wellness Plan work?
It provides annual preventive care including exams, vaccines, screening diagnostics, nutrition and dental consultations. Wellness plans automatically renew yearly and are not insurance but offer discounts on treatments.
What payment options are available for the Optimum Wellness Plan?
You can pay monthly via automatic withdrawals from a bank account or credit card or pay the full amount upfront.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room, drop-off, and Virtual Visits for Optimum Wellness Plan clients, with specific instructions for each type.
What are the operating hours of Banfield Pet Hospital in Fort Worth Ridge?
Open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on some major holidays.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required for all services at Banfield Pet Hospital to ensure availability and safety.
What nearby pet stores can I visit along with Banfield Pet Hospital?
PetSmart is a nearby pet store and grooming service; it's convenient for pet owners to shop or groom their pets before or after visiting Banfield Pet Hospital.
What entertainment options are near Banfield Pet Hospital?
Movie Tavern, a cinema and bar, is nearby, offering a place to relax and enjoy a movie after your veterinary visit.
Where can I find food options near Banfield Pet Hospital?
Nearby food options include Subway sandwich shop, Tropical Smoothie Cafe, Pizza Hut, and Starbucks, convenient for grabbing a meal or drink before or after your visit.