Business Details
About
Pet StorePet supply storePetco
Visit your El Paso Pet Store located at 10771 Gateway South Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,381 reviews
5 stars
925
4 stars
239
3 stars
106
2 stars
33
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported instances of rudeness and lack of assistance.
Product Availability
Customers expressed disappointment with the availability of certain products, particularly in the fish section and for specific pet supplies.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with the value for money, leading some customers to seek alternatives.
Grooming Services
Mixed feedback on grooming services, with some customers reporting excellent experiences while others raised concerns about the quality and care provided.
Store Cleanliness
While many found the store clean, there were complaints about messiness and unsanitary conditions in certain areas.
- CSChristopher StidhamJan 3, 20262.0Every single Petco I go to now for saltwater fish has been the biggest letdown out of any fish ever boughten they're horrible conditions they have velvet they have ick they're not taken care of If something lives and breeze it's your job to make sure its ok
- NKNatalie KoenigDec 30, 20252.0Was unhappy went to refill a 30lb bucket of litter and my cats only like there litter and the bin was practically empty in the store managed to scrape out about 25lbs estimated of litter showed the cashier only could deduct 10% I was told very disappointing when your out of litter
- CBCharli X. BarrazaDec 29, 20255.0Knowledgeable and extremely hard working staff, they give great advice about pet supplies, and keep the checkout line moving faster than I've seen in other places
- DMDonna MolinaDec 29, 20255.0Love all the love and support we get for our pets. Rhonda our trainer has been instrumental to us. We’ve had pets for over 30 years, training makes a huge difference in all our lives and relationships. Thanks to the team in the store, always so kind and helpful.
- EDEl DuranDec 28, 20255.0Staff was very helpful eventhough they were Busy they made sure to let me know they had other customers and would come back to help me.
Frequently Asked Questions About Petco
Does the Petco El Paso location have a vet hospital?
No, Petco El Paso does not have a full-service vet hospital.
Does Petco El Paso offer vaccinations?
Yes, Petco El Paso provides vaccinations.
Does Petco El Paso offer curbside pickup?
Yes, curbside pickup is available at Petco El Paso. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at El Paso Petco?
Hamster and guinea pig prices vary by location. Call your El Paso Petco at 9158210945 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco El Paso sell dogs?
No, El Paso Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours for Petco at El Paso North Hills?
Petco is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Petco El Paso North Hills provide pet vaccination services?
Yes, Petco El Paso North Hills offers vaccination services for pets.
Can I order Petco products online for pickup or delivery at the El Paso store?
Yes, you can order products online with options for curbside pickup and same-day delivery at the El Paso store.
Does Petco El Paso sell dogs or cats?
No, Petco El Paso does not sell dogs or cats but partners with local animal welfare organizations to offer pet adoption through the Petco Love program.
Is there wheelchair accessibility at Petco El Paso North Hills?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
What are some nearby pet-related services close to Petco El Paso North Hills?
Near Petco, you can find the Vetco Vaccination Clinic, which offers pet training and services.
Are there convenient shopping options near Petco El Paso North Hills?
Yes, Dollar Tree, Walmart Neighborhood Market, Ross Dress for Less, Marshalls, and Big Lots are nearby for additional shopping needs.
What dining options are available near Petco El Paso North Hills for customers to visit before or after shopping?
Customers can enjoy nearby dining at Chipotle Mexican Grill, Starbucks, Southern Smoke BBQ, and Menchie's Frozen Yogurt.
Can customers use public services near Petco El Paso North Hills to assist with deliveries or shipping?
Yes, The UPS Store 0497 and Amazon Locker - Shield are nearby for shipping and delivery services.
How can I schedule grooming services at Petco El Paso North Hills?
You can reserve grooming services online through Petco's grooming reservation link specific to the El Paso location.