Brand Certified
Banfield Pet Hospital
4.0(229 reviews)
Certified by Banfield Pet Hospital • Apr 19, 2026
Business Details
1836 Joe Battle Blvd, El Paso, TX
79936, United States
Certified by Banfield Pet Hospital • Apr 19, 2026
(915) 849-9700
Certified by Banfield Pet Hospital • Apr 19, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Apr 19, 2026
About
Certified by Banfield Pet Hospital • Apr 19, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - El Paso Zaragosa provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Apr 19, 2026
Hours
Certified by Banfield Pet Hospital • Apr 19, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
4.0
229 reviews
5 stars
149
4 stars
21
3 stars
7
2 stars
11
1 star
41
- GCGriselle ColonOct 25, 20251.0I had an appointment at 8 AM for a drop-off. My daughter brought my dog in, and I specifically told the staff that he hadn’t eaten breakfast yet and asked them to please feed him in the cage. I also mentioned that I had left a blanket there from our last visit and asked that they place it in the cage with him for comfort. When I came back to pick up my dog, there was no line — it wasn’t busy at all. Yet they were just feeding him as I arrived, clearly trying to make it seem like they had already taken care of it. It doesn’t take 10 minutes to hand me my dog, and when I checked, my blanket was folded and not even placed in the cage with him. I’m really frustrated and disappointed. If you ask the staff to do anything extra for your pet, they simply won’t. It feels like they don’t care. This will be my last time coming here. I’ve been to Banfield locations in other states, and they never neglect the dogs the way this one does.
- KMKim MiyakiMay 11, 20235.0Best staff ever loving and kind quick to respond to emergency situations thank you for always taking care. Of my furr babies
- VWVal WATKINSJan 28, 20235.0My fur baby needed her medicine asap and there was only 1 tube left. The assistant made sure I got it.
- EVElsa VelazquezNov 20, 20205.0Absolutely awesome doctor, he explained everything and was really patient with my questions. Only tiny thing different here than what I noticed coming from Denver is the desk staff don’t greet the animals. I know it’s kinda silly , but I really missed that side of Banfield coming back to El Paso after years in Colorado. Otherwise, it’s great service as always.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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