Visit your Denton Pet Store located at 2640 W University Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Multiple reviews highlighted poor customer service, particularly from cashiers and grooming staff, with reports of rudeness and lack of assistance.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor quality, additional unexpected charges, and negative experiences with staff.
Store Condition
Customers noted that the store was often unclean, poorly organized, and had a lack of stock, contributing to a negative shopping experience.
Staff Knowledge
While some staff were praised for their knowledge and helpfulness, others were criticized for being unhelpful or rude, indicating inconsistency in service quality.
Animal Care Concerns
There were serious concerns raised about the treatment and condition of animals in the store, with reports of sick or dead pets and inadequate care.
JC
Jacki Collins
Dec 31, 2025
5.0
Eric gave me my discount even when I tore the barcode on receipt. Very nice
DG
Danny Guajardo
Dec 25, 2025
1.0
Debbie the cashier works there is very rude and has very bad customer service I hope the manager teach her how to treat her customers.
BH
Brenda Harmon
Dec 8, 2025
5.0
I came into Petco with my dog to have her picture taken with Santa Claus & do some shopping. Santa & his assistant were wonderful with Rosie & took great pictures of her & I. I so appreciated their wonderful customer service. Thank you!
SH
Salman H
Dec 7, 2025
1.0
Store wasn't well kept and the manager was being rude and off-putting to other employees, gave an odd vibe.
BP
Bala pothuri
Nov 24, 2025
1.0
One of the lady in the cashier is not at all good with the customers and we came to pick up the delivery but she behaves like rude with the people and not at all good with delivery persons she is also a worker and we are also same but her job is simply standing at counter and using mobile but we are not the same way like her first of all teach her how to be with the customers i went many petco bramches but this branch is waste because of this type of people MANAGERS first teach her how to be with the delivery persons then give her a job please tell to her
Does the Petco Denton location have a vet hospital?
No, Petco Denton does not have a full-service vet hospital.
Does Petco Denton offer vaccinations?
Yes, Petco Denton provides vaccinations.
Does Petco Denton offer curbside pickup?
Yes, curbside pickup is available at Petco Denton. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Denton Petco?
Hamster and guinea pig prices vary by location. Call your Denton Petco at 9403827263 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Denton sell dogs?
No, Denton Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Denton located?
Petco Denton is located at 2640 W University Dr, Ste 1280, Denton, TX 76201.
What are the operating hours of Petco Denton?
Petco Denton is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Denton offer pet vaccinations?
Yes, Petco Denton provides vaccinations for pets.
Is there a full-service vet hospital at Petco Denton?
No, Petco Denton does not have a full-service vet hospital.
Can I use curbside pickup or same-day delivery at Petco Denton?
Yes, Petco Denton offers both curbside pickup and same-day delivery services.
Does Petco Denton sell dogs or cats?
No, Petco Denton does not sell dogs or cats but partners with local animal welfare organizations to offer adoption opportunities through the Petco Love program.
How can I book grooming services at Petco Denton?
You can book grooming services at Petco Denton through their online reservation link dedicated to grooming appointments.
What nearby places can I visit along with Petco Denton?
Nearby, you can visit Vetco Vaccination Clinic for veterinary care, Petco Grooming for pet grooming and training, and Vans for shoe shopping. These locations make it convenient to combine errands when visiting the area.
Are there other Petco locations near Denton Petco?
Yes, Petco - Rayzor Ranch is another nearby Petco location that offers pet supplies and grooming services.
What nearby amenities are available if I visit Petco Denton?
Near Petco Denton, there are several amenities including JOANN Fabric and Craft Stores for arts and crafts, Starbucks for coffee, and Divine Relaxation Spa for health and wellness services, perfect for enjoying before or after your pet shopping trip.