Banfield Pet Hospital

3.4
139 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Denton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1441 South Loop 288, Denton, TX
76205, United States

Hours

Reviews

3.4
139 reviews
5 stars
70
4 stars
7
3 stars
9
2 stars
8
1 star
45
  • AC
    Alisha Collier
    Dec 18, 2025
    1.0
    Worst experience ever!! Being able to choose no stars for this location would be great. We brought our 25lb beagle in for a suspected ear infection. They wanted to muzzle him because he was crying, no one even attempted to pet him or talk to him. The vet Dr. Kandru acted as if she had never seen a dog and was scared to even listen to his heartbeat. We moved here from another state and have never had a bad experience with Banfield until today. I would never leave my dog here nor will we be back. I will also be in contact with Banfield to file a formal complaint.
  • DP
    Deborah Peterson
    Nov 3, 2025
    5.0
    I love Banfield for my fur baby. They are really concerned about my pet and they make sure that I understand everything that is going on with my fur baby.
  • JC
    Jordan Chappell
    Sep 13, 2025
    1.0
    ZERO STARS. Took my dog in for a teeth cleaning and routine check up. He came home with a fresh gash on his leg and no one said anything. I called to see what happened and they tried to gaslight me and say he came in with the gash. It is a straight cut with dried blood on it and fresh. It looks like a surgical cut. You can even see a spot where it looks like they shaved it. I called just to see what happened and was real mad when they would not take ownership. I am a reasonable person and didn't want anything just to know what happened to my baby. Dont take your animals here. They dont care about you animals and will laugh at you when you are upset about your baby being hurt.
  • CW
    Chinissa White
    Sep 5, 2025
    1.0
    Booked an appointment for my dog on their website - received a call saying they cannot take her that late . When asked why was the appointment window open if they were not available - I received this answer, " I don't know what is on the website, but I know what is available on my side." Will never schedule anything here again. Ever.
  • BB
    Britni Bunn
    Jul 20, 2025
    5.0
    They are so friendly and so kind!!!! They’re helpful and super attentive. Although my cats are spicy when they have to come here, the staff is super accommodating to them.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.