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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Denton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.4
138 reviews
5 stars
70
4 stars
7
3 stars
9
2 stars
8
1 star
44
- DPDeborah PetersonNov 3, 20255.0I love Banfield for my fur baby. They are really concerned about my pet and they make sure that I understand everything that is going on with my fur baby.
- JCJordan ChappellSep 13, 20251.0ZERO STARS. Took my dog in for a teeth cleaning and routine check up. He came home with a fresh gash on his leg and no one said anything. I called to see what happened and they tried to gaslight me and say he came in with the gash. It is a straight cut with dried blood on it and fresh. It looks like a surgical cut. You can even see a spot where it looks like they shaved it. I called just to see what happened and was real mad when they would not take ownership. I am a reasonable person and didn't want anything just to know what happened to my baby. Dont take your animals here. They dont care about you animals and will laugh at you when you are upset about your baby being hurt.
- CWChinissa WhiteSep 5, 20251.0Booked an appointment for my dog on their website - received a call saying they cannot take her that late . When asked why was the appointment window open if they were not available - I received this answer, " I don't know what is on the website, but I know what is available on my side." Will never schedule anything here again. Ever.
- BBBritni BunnJul 20, 20255.0They are so friendly and so kind!!!! They’re helpful and super attentive. Although my cats are spicy when they have to come here, the staff is super accommodating to them.
- AAAlanJul 8, 20251.0UPDATE: I wish I could rate this 0 stars; the situation described below was resolved, but now the vet is charging us $15 to write the prescription moving forward. The prescription that THEY asked us to give our dog for his health. Banfield is a scam, just like actual health insurance, and may the heavens have mercy on your animals if you bring them to Banfield for any kind of long term care. Both this location and the Flower Mound location are terrible. Our senior dog needs a daily pill for chronic trachea issues, but only certain vets can write the prescription he needs (and they can only write it for a 30 day supply at a time). The problem is the vet will write the prescription on the wrong letterhead (which happened yesterday at the Denton location), and so the pharmacy won't fill it. Of course, that vet is off today, and now we can't get the medication for another day until they return and correct THEIR mistake. We tried the Flower Mound location, and their vet is off until Monday, so I guess that's that, and all we can do is wait because of Banfield's mistake. I regret our wellness plan purchase, and if our dog suffers because of Banfield's inability to provide proper care, then we'll proceed with any and all legal recourse for their negligence. All this to say, do yourself a favor and avoid Banfield. The front office staff is sweet, but you're at the mercy of whichever vet is available at any given moment, and hopefully your pet doesn't run out of their meds while you wait to see who can help you in a few days time.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services provided by Banfield Pet Hospital in Denton?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental services, spay/neuter surgeries, end-of-life care, microchipping, and DNA testing for pets.
What are the operating hours of Banfield Pet Hospital in Denton?
Banfield Pet Hospital is open from 7:00 AM to 6:00 PM Monday through Saturday, and from 9:00 AM to 5:00 PM on Sunday. It is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice and potential referrals. Outside of hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It is a renewable plan designed to keep pets healthy but is not insurance.
How do I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online through Banfield's website or use their Banfield app available on iOS and Android. Appointments are required.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments for pet care while you wait, and virtual visits for Optimum Wellness Plan clients.
What nearby places can I visit around Banfield Pet Hospital in Denton?
Nearby places include PetSmart, where you can shop for pet supplies and grooming services, the SPCA of Texas animal shelter, and Planet Fitness for your personal fitness needs.
How can nearby places help me with my visit to Banfield Pet Hospital?
You can visit PetSmart for pet grooming or supplies before or after your vet visit. The SPCA of Texas offers animal adoption and services. If you need a break, Planet Fitness is close by for a workout or relaxation.
What public transportation or other nearby facilities might help me find Banfield Pet Hospital?
Banfield Pet Hospital is located near popular retail and service areas including Touchstone Imaging Denton for medical imaging and the nearby Sprint Store and T-Mobile for telecommunications, making it easy to find in the shopping area.