Banfield Pet Hospital

Reviews

• MV

  Michelle Veselitza

  Apr 11, 2026
  5.0
  I’m not sure how anybody can give this location anything less than 5 stars. I called today around 1pm and they were able to fit me in by 5pm to euthanize my cat. They pulled us back as soon as we got there(we were early) and took her back almost instantly. We didn’t get to euthanize as she passed very shortly after arriving but the staff was nothing but caring and kind. My 21 year old baby had the best care that she could’ve today. We will never go anywhere else.
• KM

  Keisha Mariah

  Mar 7, 2026
  1.0
  I had a terrible experience at PetSmart’s hospital and grooming. I confirmed multiple times that my dog’s shots were up to date, but after I left, I got a call saying they couldn’t finish his grooming. I was never told this in person, and it was a huge inconvenience. Poor communication all around.
• BB

  bubsd22

  Mar 7, 2026
  1.0
  Made an appointment and drove an hour to it for them to not have time. I’ve worked at clinics, it takes approximately 10 minutes to give vaccines. Not that hard to squeeze in an already scheduled time??
• TW

  tylesha washington

  Jan 26, 2026
  1.0
  Office visit $75! Disgusting!! Originally went for the Lyme vaccine on Jan 9th and he developed a sarcoma from it that never went away and a limp/stumble. Me thinking maybe it’s a reaction and they should fix it. So I take him back once I notice the knot or stumble wasn’t improving on Jan 22nd. I got a call from someone that day who could barely speak English for an “update” and she asked about giving him nausea meds, I said no, and then said she was going to draw blood. I go to pick my dog up and a guy brings out nausea meds! Like didn’t I say no! What about no do yall not understand. So instead they prescribed my 5.2 lb dog some pain meds THAT ALMOST KILLED HIM!! My dog was having every reaction from that medicine!! Not only did they not half the medication for me (like most real vets do), it was too strong of a dosage, and I had to pay $328 for 4 pills and a blood draw! Sunday Jan 25th from 11am -noon he started to lose his appetite, lose control of his bladder, AND HAVE A SEIZURE!!! He was almost unalive around 4:45pm but thankfully I had family on the phone to help. I was forced to take him to the emergency vet last night!!! So thanks to yall I almost lost my SERVICE ANIMAL! I will never be back! Hope yall close down for good!!
• AC

  Alisha Collier

  Dec 18, 2025
  1.0
  Worst experience ever!! Being able to choose no stars for this location would be great. We brought our 25lb beagle in for a suspected ear infection. They wanted to muzzle him because he was crying, no one even attempted to pet him or talk to him. The vet Dr. Kandru acted as if she had never seen a dog and was scared to even listen to his heartbeat. We moved here from another state and have never had a bad experience with Banfield until today. I would never leave my dog here nor will we be back. I will also be in contact with Banfield to file a formal complaint.

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