North Tollway Pet Hospital

Reviews

• SH

  stevie Hall

  Mar 20, 2026
  5.0
  So pleased. This is definitely my new Vet. Everything about the staff and Dr Maxwell is divine. Felt super seen and my dog loved being there. Dr Maxwell was just awesome. Cost was reasonable. Highly recommend.
• YL

  Yihan Li

  Mar 9, 2026
  1.0
  We have been going to this animal hospital for many years and had always loved our experience there. However, recently, we took our dog to get her vaccines, a wellness exam, and additional services (gland check and nail trim). The appointment was pushed back to the late afternoon from earlier in the morning due to an emergency the staff was dealing with. When we arrived, we informed the technician of the reason for the visit and our questions for the veterinarian. After an hour and a half, we were told by the receptionist that we can leave. However, at that point, our dog has only received the vaccines, and we still have not seen the veterinarian (exam required by law for the vaccine) nor has our dog received the gland check or nail trim. We requested to speak with the veterinarian and were finally after able to speak with them after 2 hours. We were told that they were still dealing with an ongoing emergency. We completely understand that unexpected situations might arise, but we would have preferred to come back on a different date. Instead, we felt that our dog was not well cared for. This clearly demonstrated an issue with the lack of communication between the members of their team (front desk, technicians, supervising veterinarian) and with the pet owners and did not positively reflect on their dedication to care for all patients.
• EC

  Emily Cahanin

  Mar 6, 2026
  5.0
  I have never felt such kindness from a clinic as I have from these people. Twice I have had to unexpectedly bring in a pet to have them be put to sleep, and neither time have I felt judged or forced into a decision I didnt want to make. These people truly love their work, and the pets that come in.
• 2S

  2GB Savii

  Feb 27, 2026
  5.0
  Thomas and Lena are awesome. Office has friendly and great quality service
• TT

  Toni

  Feb 14, 2026
  5.0
  Dr. Maxwell and his staff are unfailingly polite and professional. Knowledgeable and inspire confidence.