Business Details
About
Pet StorePet supply storePetco
Visit your Dallas Pet Store located at 5301 Belt Line Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,106 reviews
5 stars
691
4 stars
202
3 stars
85
2 stars
33
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and unprofessional behavior from certain employees, particularly in the grooming department.
Grooming Issues
Several customers reported negative experiences with grooming services, including injuries to pets, long wait times, and unprofessional handling of animals.
Product Availability
Customers appreciated the wide selection of products available, but some expressed frustration over items being out of stock or not restocked in a timely manner.
Store Cleanliness
Feedback on store cleanliness was mixed; while some found the stores clean and well-maintained, others reported unsanitary conditions, particularly in the self-wash areas.
Pricing Concerns
Customers noted that prices were higher than competitors, and some felt pressured into purchasing additional services or products.
- YCyes I canJan 2, 20265.0Kennedi always does great work on my baby. Really nice and caring. The whole grooming team is nice and professional.
- BLBelva LowryDec 13, 20255.0Outstanding service, knowledge and quality food, thanks to Stacy, Lesly, Rebecca & Jonathan. Great gift items like Christmas Cat Bed!
- EMElizabeth MeadersDec 8, 20255.0This is the primary Petco we go to. The staff is always nice and we really like this location.
- CEChristel ErkelDec 2, 20255.0Great service, friendly people and wonderful pleasant clean facility! Thank you!
- WWWilliams WilliamDec 1, 20251.0All all I asked was for 17 Large crickets with calcium and water Clearwater pebbles that they have behind the cashier Beverly the older Woman did not give me the best customer service experience that I ever had as a regular day comes in there from time to time I get the same thing mostly and don’t buy nothing else but or heating pad if I want to get another towel, I will, but the respect that I experience yesterday was crazy. The woman Crystal, the Manager grabbed My items and dropped them on the ground, and she told me and looked in my eyes with rage she said picked that up on and get the hell out of her store multiple times and the crazy part is I come in the store and get the same thing calcium and water and 17 crickets in a medium rack. Every other week she took my things, picked them up out the ground and set it outside like I wasn’t shit to her then again I’m a young black man 28 years old married with three And a victim to these managers on how to treat their customers, my daughter experienced it while we was on the phone together with my wife. It was so embarrassing. They cried because they thought I was going to get arrested because they called the police on me. I’m about to show you guys this video. Hopefully it can reach out to somebody in a higher-ups cause this is crazy and no one black white or Hispanic shouldn’t have to experience this and I just only wanted some water for my crickets so they can last for a couple of days I’m gonna show y’all this video though and “And I am taking action
Frequently Asked Questions About Petco
Does the Petco Dallas location have a vet hospital?
Yes, Petco Dallas has a full-service vet hospital.
Does Petco Dallas offer vaccinations?
Yes, Petco Dallas provides vaccinations.
Does Petco Dallas offer curbside pickup?
Yes, curbside pickup is available at Petco Dallas. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Dallas Petco?
Hamster and guinea pig prices vary by location. Call your Dallas Petco at 9727880460 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Dallas sell dogs?
No, Dallas Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Dallas?
The Petco store is located at 5301 Belt Line Rd, Ste 106, Dallas, TX 75254-7605.
What are the operating hours of Petco Dallas?
Petco Dallas is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does the Petco in Dallas offer veterinary services?
Yes, the Dallas Petco location has a full-service vet hospital and offers vaccination services.
Can I get curbside pickup at Petco Dallas?
Yes, Petco Dallas offers curbside pickup for products eligible for store pickup, which can be selected on the product's detail page.
Does Petco Dallas sell dogs and cats?
No, the Dallas Petco does not sell dogs or cats. However, through the Petco Love program and partnerships with local animal welfare organizations, you can meet dogs and cats available for adoption at this location.
What pet supplies and services can I find at Petco Dallas?
You can find premium pet foods, expert training, grooming, vaccinations, and other pet care products and services at Petco Dallas.
Does Petco Dallas offer same-day delivery?
Yes, Petco Dallas provides same-day delivery along with curbside pickup and in-store shopping options.
Are there veterinary clinics near Petco Dallas?
Yes, nearby veterinary clinics include Vetco Total Care Animal Hospital, The Pet Vet, and Vetco Vaccination Clinic, which can complement the services offered at Petco Dallas.
What nearby stores can I visit before or after shopping at Petco Dallas?
Nearby stores include Office Depot for business supplies, Five Below for discounts and crafts, Michaels for arts and crafts, Magnolia and Best Buy for electronics, and several clothing and shoe stores like Avenue, Burlington, and Rack Room Shoes.
Are there any nearby beauty or wellness services close to Petco Dallas?
Yes, nearby beauty and wellness services include Benefit Cosmetics BrowBar, Deluxe Nail Salon, Sport Clips Haircuts of North Dallas, and The Joint Chiropractic clinic.