Petco

4.2
1092 reviews

About

Pet StorePet supply store
Visit your Dallas Pet Store located at 1152 N. Buckner for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1152 N Buckner Blvd, Dallas, TX
75218, United States

Hours

Reviews

4.2
1,085 reviews
5 stars
653
4 stars
224
3 stars
92
2 stars
27
1 star
89

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Many customers praised the grooming services, highlighting the care and attention their pets received from groomers like Caroline and Brittany.

Customer Service

Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were noted for poor attitudes and lack of assistance.

Store Conditions

Several reviews mentioned issues with cleanliness and organization in the store, particularly in the fish section and overall stock management.

Pricing Concerns

Customers expressed dissatisfaction with pricing, describing products as overpriced compared to other retailers.

Animal Care

Concerns were raised about the treatment and living conditions of animals in the store, with some customers reporting unhealthy conditions.
  • SS
    Stephanie Sofey
    6 days ago
    5.0
    So in enamored with the parakeets and the betas...
  • 0B
    007 Bon
    Nov 11, 2025
    5.0
    Very helpful staff, explained everything I need to know. Gave great suggestions
  • AB
    Austin Bullard
    Nov 8, 2025
    1.0
    I went here to get a 29 gallon aquarium Froday evening, and as per usual, they only had 2 people working and the staff (bless their hearts) were so incredibly overwhelmed. This isn't anything new for this location. Everytime I go in here for baitfish, they are either completely out of them, or completely out of employees that are willing to bag them up. I've been told to "come back later" multiple times... I can bag my own fish if it's that much of a hassle. You guys can hire more personal, and give raises to the ones there, because they are getting SLAMMED daily. The Petsmart on Gaston doesn't have ANY of these problems, AND always has an aquarium tech available, all I have to do is scan a QR code and help is there in under a minute. I dont know if this is a common problem with all Petcos, or just this location. I hope it gets better. The One star I gave is because the personell that is there is busting their butts to keep that place opened and organized.
  • CF
    Carmen Victoria Suárez rada (Sra de franceschi)
    Oct 29, 2025
    1.0
    Los precios que salen no.son cuando vas a pagar es otro precio una falta de seriedad . No.me.solucionaron el.problema
  • FE
    Fabiola Elizabeth
    Oct 15, 2025
    5.0
    Grooming appointment! Aria sparkled like new! Her fur coat was so soft and silky! Her groomer takes really good care of her!

Frequently Asked Questions About Petco

Does the Petco East Dallas location have a vet hospital?

No, Petco East Dallas does not have a full-service vet hospital.

Does Petco East Dallas offer vaccinations?

Yes, Petco East Dallas provides vaccinations.