Petco

4.2
592 reviews

About

Pet StorePet supply store
Visit your Dallas Pet Store located at 4325 Lovers Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4325 Lovers Ln, Dallas, TX
75225, United States

Hours

Reviews

4.2
583 reviews
5 stars
381
4 stars
90
3 stars
36
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Numerous customers reported unsatisfactory grooming experiences, including poor quality cuts, unclean conditions, and lack of attention to specific requests.

Staff Friendliness

Many reviews highlighted the friendliness and helpfulness of the staff, with several customers praising individual employees for their exceptional service.

Cleanliness Concerns

Some customers expressed concerns about the cleanliness of the grooming area and the overall store environment.

Product Selection

Customers appreciated the variety of products available, although some noted that certain items were not stocked.

Customer Service

While many praised the customer service, there were also complaints about rude interactions and unprofessional behavior from some staff members.
  • KB
    Kyla Baker
    Nov 8, 2025
    1.0
    I do not recommend getting grooming here, they will try to charge you for services you did not approve and try to charge you extra for classifying your dogs wrong. However the manage on duty Katherine was literally the best and so helpful resolving the issues from the bad grooming service. Katherine MVP, the service horrible, on the website it states the do a “15 minute brush out” however both dogs looked as if they were not brushed, as hair was just falling out as we petted them.
  • YC
    Yasmin Campos
    Nov 2, 2025
    5.0
    I love this place. It has so many options of cat food, leashes, toys, dental care, supplements, even different sizes of Sustainably Yours litter. Skylar is an amazing store manager who assists customers with the utmost commitment to excellent service. My blind cat, Leaf, and I appreciate you, Skylar!
  • AM
    Ashley Merriweather
    Nov 1, 2025
    1.0
    I literally cancelled my appointment when I saw how dirty the salon was and how smelly it was. There were only 2 dogs being groomed but there was all sorts of hair on the floor and there was pee. I get that it’s a grooming salon but it’s also a business
  • SW
    Susai Wise
    Oct 31, 2025
    2.0
    Staff was not friendly. They asked me to pull the automatic doors open and was responding to me as if I was supposed to know that. Bad vibes
  • MO
    Melissa Owens
    Oct 28, 2025
    5.0
    very professional and knowledgeable staff--goo prouct selection

Frequently Asked Questions About Petco

Does the Petco University Park location have a vet hospital?

No, Petco University Park does not have a full-service vet hospital.

Does Petco University Park offer vaccinations?

Yes, Petco University Park provides vaccinations.