Visit your Dallas Pet Store located at 4325 Lovers Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Numerous customers reported unsatisfactory grooming experiences, including poor quality cuts, unclean conditions, and lack of attention to specific requests.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, with several customers praising individual employees for their exceptional service.
Cleanliness Concerns
Some customers expressed concerns about the cleanliness of the grooming area and the overall store environment.
Product Selection
Customers appreciated the variety of products available, although some noted that certain items were not stocked.
Customer Service
While many praised the customer service, there were also complaints about rude interactions and unprofessional behavior from some staff members.
KB
Kyla Baker
Nov 8, 2025
1.0
I do not recommend getting grooming here, they will try to charge you for services you did not approve and try to charge you extra for classifying your dogs wrong. However the manage on duty Katherine was literally the best and so helpful resolving the issues from the bad grooming service. Katherine MVP, the service horrible, on the website it states the do a “15 minute brush out” however both dogs looked as if they were not brushed, as hair was just falling out as we petted them.
YC
Yasmin Campos
Nov 2, 2025
5.0
I love this place. It has so many options of cat food, leashes, toys, dental care, supplements, even different sizes of Sustainably Yours litter. Skylar is an amazing store manager who assists customers with the utmost commitment to excellent service. My blind cat, Leaf, and I appreciate you, Skylar!
AM
Ashley Merriweather
Nov 1, 2025
1.0
I literally cancelled my appointment when I saw how dirty the salon was and how smelly it was. There were only 2 dogs being groomed but there was all sorts of hair on the floor and there was pee. I get that it’s a grooming salon but it’s also a business
SW
Susai Wise
Oct 31, 2025
2.0
Staff was not friendly. They asked me to pull the automatic doors open and was responding to me as if I was supposed to know that. Bad vibes
MO
Melissa Owens
Oct 28, 2025
5.0
very professional and knowledgeable staff--goo prouct selection
Does the Petco University Park location have a vet hospital?
No, Petco University Park does not have a full-service vet hospital.
Does Petco University Park offer vaccinations?
Yes, Petco University Park provides vaccinations.
Does Petco University Park offer curbside pickup?
Yes, curbside pickup is available at Petco University Park. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at University Park Petco?
Hamster and guinea pig prices vary by location. Call your University Park Petco at 2145224893 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco University Park sell dogs?
No, University Park Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco University Park provide for pet vaccinations?
Petco University Park offers vaccination services to help keep your pets healthy.
Does Petco University Park have a veterinary hospital on site?
No, this location does not have a full-service veterinary hospital.
Is curbside pickup available at Petco University Park?
Yes, curbside pickup is available for eligible products at Petco University Park.
What are the operating hours for Petco University Park?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Can I purchase dogs or cats at Petco University Park?
No, dogs and cats are not sold here, but through the Petco Love program, you can meet adoptable pets at the store.
What types of pet products and services are available at Petco University Park?
They offer premium pet foods, grooming, training, and vaccination services for various pets including fish and reptiles.
Does Petco University Park offer same-day delivery?
Yes, same-day delivery is available for your convenience.
What nearby veterinary services are available if Petco University Park does not have a full vet hospital?
Nearby options include Vetco Vaccination Clinic, Park Cities Animal Hospital, and VCA Park Cities Animal Hospital for veterinary care.
Are there any nearby places to grab a bite or a coffee after visiting Petco University Park?
Yes, you can visit Holy Ravioli for Italian cuisine, Drip Coffee for coffee and smoothies, or Howdy Homemade for ice cream nearby.
What local businesses near Petco University Park can I visit for grooming, tailoring, or other personal services?
Nearby are Penny Custom Tailors for clothing alterations, Lovers Lane Barber Shop for haircuts, and Allure Nails & Spa for nail care services.