Business Details
About
Pet supply store
Visit your Dallas Pet Store located at 10675 E. Nw Hwy for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
368 reviews
5 stars
233
4 stars
76
3 stars
30
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees like Sherman and Jessica for their exceptional service.
Store Cleanliness
Customers frequently mention that the store is clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Product Availability
While many customers appreciate the variety of products available, some express disappointment over limited selections for small pets and specific items.
Pricing Concerns
Several reviews indicate dissatisfaction with pricing, particularly regarding online versus in-store prices and the perceived high cost of certain items.
Grooming Services
Mixed feedback on grooming services, with some customers reporting negative experiences while others had positive interactions.
- JCJermaine Cacho5 days ago1.0Unnecessarily over priced. Went for dewormer. Not a single dose in the whole building. Smh.
- TSTeri SanchezOct 17, 20255.0These sisters got new harnesses and a leash coupler today. They were good girls on our field trip today. Special thanks to Mr. Sherman @petco on NW Hwy in Dallas for the patience he had with us while getting us fitted today. Mr. Sherman took his time to adjust the harnesses on them and the girls properly thanked him with kisses. Once we got home, we took a walk. The harnesses and leash coupler were a game changer. Very little pulling after they learned what was going on. Overall, superb customer service!
- KSKelli SasserOct 15, 20255.0Everyone there is so helpful and friendly. Especially Sherman. Always a great experience.
- ASAnn SawyerSep 20, 20255.0Great help by clerk
- JWJohn WesterhausSep 18, 20255.0The man working checkout has a great personality and was great to work with!! He needs a raise!!!
Frequently Asked Questions About Petco
Does the Petco Lake Highlands location have a vet hospital?
No, Petco Lake Highlands does not have a full-service vet hospital.
Does Petco Lake Highlands offer vaccinations?
Yes, Petco Lake Highlands provides vaccinations.
Does Petco Lake Highlands offer curbside pickup?
Yes, curbside pickup is available at Petco Lake Highlands. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Lake Highlands Petco?
Hamster and guinea pig prices vary by location. Call your Lake Highlands Petco at 2143417195 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Lake Highlands sell dogs?
No, Lake Highlands Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Lake Highlands located?
Petco Lake Highlands is located at 10675 E NW Hwy, Ste 240, Dallas, TX 75238-4838.
What are the business hours for Petco Lake Highlands?
Petco Lake Highlands is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Lake Highlands offer vaccination services for pets?
Yes, Petco Lake Highlands provides vaccinations for pets.
Does Petco Lake Highlands have a full-service veterinary hospital?
No, Petco Lake Highlands does not have a full-service vet hospital.
Can I use curbside pickup at Petco Lake Highlands?
Yes, curbside pickup is available at Petco Lake Highlands for eligible products.
Does Petco Lake Highlands sell dogs and cats for adoption?
Petco Lake Highlands does not sell dogs or cats, but through the Petco Love program, you can meet dogs and cats available for adoption at the store.
What payment methods are accepted at Petco Lake Highlands?
Petco Lake Highlands accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Where can I get pet vaccinations nearby Petco Lake Highlands?
The Vetco Vaccination Clinic is located nearby and provides pet vaccination services, which could complement visits to Petco Lake Highlands.
Are there any nearby places for chiropractic or health services near Petco Lake Highlands?
Yes, White Rock Chiropractic, offering chiropractic and health services, is nearby for customers interested in additional wellness options.
What food or dining options are close to Petco Lake Highlands?
SNOWFOX restaurant and Pho Hanabi Vietnamese restaurant are close to Petco Lake Highlands, ideal for dining before or after your visit.