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Odyssey Pets

4.7
(308 reviews)

Business Details

14999 Preston Rd, Dallas, TX
75254, United States
(972) 407-1166
https://odysseypets.com/

About

Pet supply storePet GroomerAquarium ShopPet Boarding Service
Your Local North Dallas Pet Destination! Family owned and operated since 2006, Odyssey Pets offers holistic pet supplies, expert dog grooming, boarding, and daycare. We’re also aquarium specialists with a wide selection of tropical fish and corals. Voted Retailer of the Year 2020–2021 by Pet Product News, we’re committed to quality care for pets and their people.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Curbside pickupAvailable

Location

Odyssey Pets
14999 Preston Rd, Dallas, TX
75254, United States

Hours

Reviews

4.7
308 reviews
5 stars
254
4 stars
28
3 stars
12
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for being friendly, knowledgeable, and helpful, particularly in the fish and grooming departments.

Grooming Services

While many customers were satisfied with the grooming services, there were some complaints about inconsistent results and pricing.

Product Variety

The store offers a good selection of niche pet products, particularly for dogs and fish, although some customers noted a lack of variety for other types of pets.

Customer Experience

Overall, customers enjoyed their shopping experience, citing the store's cleanliness, welcoming atmosphere, and community involvement.

Pricing Concerns

Some customers expressed concerns about pricing, particularly for grooming services and certain products, feeling they were higher than expected.
  • CA
    Cyndi Albright
    Oct 8, 2021
    5.0
    Not a lot of merchandise, but a great store with specialty niche items. I drove from Plano to get a supplement they carry that other stores don't, so I will be coming back!!
  • BH
    Brian Hare
    Apr 22, 2016
    5.0
    Chase, Mike and the whole gang here are awesome. I started coming here first of 2016 when I wanted to get some jellyfish. Chase was extremely knowledgeable in Jellies and got me set up with my tank and everything I would need to take care of these amazing but very delicate creatures. When I was having issues with my tank, Mike the owner drove to my shop and taught me how to do a proper water change and incite on proper care. Highly recommended from my book!

Brand Certified Facts from Odyssey Pets

Odyssey Pets partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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