Business Details
About
Pet supply storePet GroomerAquarium ShopPet Boarding Service
Your Local North Dallas Pet Destination!
Family owned and operated since 2006, Odyssey Pets offers holistic pet supplies, expert dog grooming, boarding, and daycare. We’re also aquarium specialists with a wide selection of tropical fish and corals. Voted Retailer of the Year 2020–2021 by Pet Product News, we’re committed to quality care for pets and their people.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
308 reviews
5 stars
254
4 stars
28
3 stars
12
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Customers frequently praised the staff for being friendly, knowledgeable, and helpful in providing advice on pet care and products.
Grooming Services
While many customers appreciated the grooming services, there were mixed reviews regarding the quality of haircuts, with some expressing dissatisfaction over specific grooming outcomes.
Product Variety
The store offers a good selection of niche pet supplies, particularly for fish and dogs, although some customers noted a limited variety for other types of pets.
Customer Experience
Overall, customers reported a welcoming and clean environment, with many expressing a strong preference for this local store over larger chain pet stores.
- JDJoe DonSep 22, 20205.0Best employees and good store. I would definitely recommend. Reasonable price and knowledgeable employees. I tried petsmart across Dallas and I was disappointed when I was trying to setup aquarium.
- HCHeather CNov 13, 20195.0We love your store! The staff are knowledgeable, helpful, and very friendly dog lovers. You making caring for pets easier. We also love that you offer grooming and keep the dogs looking and smelling good. And you have fun events always going on.....best pet store in Dallas
- EGEd GrimbergMar 2, 20195.0Great service and advice!!!
Frequently Asked Questions About Odyssey Pets
What types of pet services does Odyssey Pets offer?
Odyssey Pets provides dog grooming, boarding, daycare, nutritional counseling, pet adoptions, and is also an aquarium specialist with tropical fish and corals.
What are the store hours for Odyssey Pets?
Odyssey Pets is open Monday through Saturday from 7:30 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Odyssey Pets located?
Odyssey Pets is located at 14999 Preston Rd, #400a, Dallas, TX 75254, USA.
What brands of pet products can I find at Odyssey Pets?
They carry a wide selection of brands including ACANA, Andis, Ark Naturals, Bixbi, Bio Groom, Earthborn Holistic, Farmina, and many more.
Does Odyssey Pets offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order online with Odyssey Pets?
You can place orders online at https://shop.odysseypets.com.
What payment methods are accepted at Odyssey Pets?
They accept American Express, Apple Pay, Discover, MasterCard, and Visa.
Is Odyssey Pets accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
Are there nearby places where I can relax or get a beauty treatment before or after visiting Odyssey Pets?
Nearby you can visit Diva Lashes, Lash Pro, Daisy's Salon, Hair by Cheryl, and CeeLuxurious for beauty and spa services.
What nearby places can provide food or coffee if I want to grab a meal or drink when visiting Odyssey Pets?
You can visit Starbucks for coffee and beverages, Dickeys Barbecue Pit for barbecue meals, and The Taco Joint Addison for Mexican food nearby.
If I need other services near Odyssey Pets, what options are available?
Nearby options include uBreakiFix for phone repairs, Tom Thumb supermarket for groceries, and Bank of America Financial Center for banking services.